Logistic Coordinator/Dispatcher

Golden Limousine International Location: Milan, MI Golden Limousine International Schedule: Open Availability - Primarily set shifts, with flexibility required to meet operational needs

Golden Limousine International is a premier provider of luxury transportation services, committed to delivering safe, reliable, and exceptional travel experiences for our clients.

We are seeking a dedicated and detail-oriented Logistics Coordinator / Dispatcher to join our operations team.

This role is vital to ensuring smooth transportation logistics and maintaining the highest standards of service and professionalism.

• Chauffeur Oversight: Provide leadership and direction to chauffeurs to ensure safe, timely, and professional passenger transportation.
• Trip Coordination: Assign trips efficiently as reservations are received, optimizing scheduling, routes, and resource utilization.
• Reservation Management: Accurately enter and update trip details from various sources, including email, phone, and online portals.
• Operational Software: Utilize our dispatch and logistics software to monitor fleet activity and maintain operational efficiency.
• Communication: Maintain clear, professional, and courteous communication with chauffeurs, clients, and team members.
• Customer Service: Deliver outstanding customer service by ensuring all passenger needs are met with professionalism and care.
• Documentation: Maintain comprehensive daily logs, including trip details, vehicle statuses, and incident reports.
• Collaboration: Work closely with office staff and chauffeurs to support seamless day-to-day operations.
• Decision-Making: Apply sound judgment and discretion to address challenges and make informed operational decisions in real time.