Inside Sales Concierge

• Maintain accurate records of all client interactions and booking activity in the CRM
• Track conversion rates, quote volume, and follow-up cadence; report on key metrics weekly
• Support the development of corporate accounts by nurturing inbound inquiries from businesses, event planners, and venues
• Collaborate with leadership on pricing, promotions, and service offerings as needed

• 3+ years of inside sales, customer service, or hospitality experience, preferably in a premium or luxury service environment
• Exceptional verbal and written communication skills; you represent a white-glove brand
• Strong organizational skills with the ability to manage multiple active quotes and follow-ups simultaneously
• Proficiency with CRM platforms and standard business software (email, spreadsheets, booking tools)
• Self-motivated with a competitive, goal-oriented mindset and a genuine enjoyment of closing business

• Experience in ground transportation, travel, events, or hospitality industries
• Familiarity with luxury brand standards and the expectations of corporate and high-net-worth clients
• Experience working with HubSpot, Salesforce, or similar CRM platforms

• Base salary commensurate with experience
• Performance-based commission structure tied to booked revenue
• Company-matched 401(k) retirement plan
• Paid time off and holidays
• Professional development opportunities
• A culture where your work is seen, your ideas are heard, and your growth is supported

Who We Are Looking For We are not looking for someone who processes inquiries.

We are looking for someone who understands that every call is an invitation to make a person feel extraordinary.

At Golden Limousine International, our standard is simple: every client, every time, treated like royalty.

That means the first-time caller planning a daughter's prom night gets the same care and attention as our longest-standing corporate account.

It means you follow up, not because a system reminds you to, but because you genuinely want to earn their trust.

It means you take pride in the work, even when no one is watching.

If you are the kind of person who lights up when you make someone's day easier, who finds satisfaction in a well-handled call and a confirmed booking, who understands that in a luxury service business your warmth and professionalism are the product before the product is ever delivered, then this is your role.

We want people who belong here because this is who they already are.

Golden Limousine International | Milan, Michigan | goldenlimousine.com