oracle

Litigation Data Analyst

KLDiscovery

IND

Mid

Onsite

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Work as part of a team, candidate will be required to occasionally work with departments outside of their own, such as Engineering, Application, IT and Project Management teams
Extract, transform and load data to hosted platforms via custom plugins or flat files
Support our customer base through superior customer service, this will include providing technical assistance via telephone, email and screen-shares on various tasks/requests
Account creation and send invitations to end-user(s), occasionally follow-up with a platform walkthrough should it be requested
Creation of databases and establishing permissions for customer use prior to providing credentials to those customers
Investigate client inquiries on their matters concerning printing, search results/creation, technical issues, etc.
Pick up tasks from internal task system, while adhering to internal SLA’s (service-level agreement)
Attend team meetings and company town-halls

Bachelor's degree or professional experience (3+ years)
Strong knowledge/working experience of E-Discovery tools, especially, Relativity
Knowledge of Microsoft Office; specifically, Microsoft Excel
Strong attention to detail, while managing multiple tasks
Critical thinking skills and ability to retain complex work direction
High technical aptitude or the ability to learn quickly
Ability to work in a fast-paced environment
Excellent verbal and written communication skills
Why You will Love Working for KLD
At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. India compensation is based upon the local competitive market.
Paid time off, that offers various time off options to help employees maintain a work-life balance, such as Casual, Earned, Sick, Special Leave, and Holidays

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