Limousine Operations Supervisor
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Key skills for this role
About the Role
We are seeking an experienced Limousine Operations Supervisor to oversee daily operations of our limousine service. The role involves supervising chauffeurs, coordinating bookings, ensuring vehicle readiness, and maintaining high customer service standards.
Key Skills for This Role
Responsibilities
- Supervise and coordinate daily limousine operations to ensure timely and efficient service delivery
- Monitor booking schedules, trip assignments, and vehicle availability
- Ensure all transportation services are conducted according to company standards and client requirements
- Handle operational issues and implement corrective actions when necessary
- Supervise, support, and monitor chauffeurs' performance and conduct
- Prepare driver schedules, duty rosters, and trip allocations
- Conduct driver briefings and ensure compliance with company policies
- Assist in recruiting, onboarding, and training new chauffeurs
- Monitor vehicle utilization, maintenance schedules, and inspection records
- Coordinate with maintenance teams to ensure all vehicles are clean, safe, and roadworthy
- Track fuel consumption, vehicle condition, and operational costs
- Ensure all vehicle documentation, permits, and insurance records are current
Requirements
- Minimum 3–5 years of experience in limousine services, transportation operations, fleet management, or a similar role
- Proven supervisory experience managing drivers and transportation staff
- Strong knowledge of fleet operations, scheduling, and customer service
- Excellent leadership, communication, and problem solving skills
- Ability to work under pressure and manage multiple tasks simultaneously
- Proficiency in Microsoft Office and transportation/fleet management software
- Valid UAE driving license is preferred
Full Job Posting
Job Summary
- We are seeking a highly organized and experienced Limousine Operations Supervisor to oversee the daily operations of our limousine service.
- The successful candidate will be responsible for supervising chauffeurs, coordinating bookings and schedules, ensuring vehicle readiness, maintaining high customer service standards, and supporting efficient fleet operations.
Key Responsibilities
- Operations Management: Supervise and coordinate daily limousine operations to ensure timely and efficient service delivery.
- Driver Supervision: Supervise, support, and monitor chauffeurs' performance and conduct.
- Fleet Management: Monitor vehicle utilization, maintenance schedules, and inspection records.
- Customer Service: Ensure high quality customer service and professional chauffeur presentation.
- Compliance & Safety: Ensure compliance with transportation regulations, company policies, and safety standards.
- Reporting & Administration: Prepare daily, weekly, and monthly operational reports.
Requirements
- Minimum 3–5 years of experience in limousine services, transportation operations, fleet management, or a similar role.
- Proven supervisory experience managing drivers and transportation staff.
- Strong knowledge of fleet operations, scheduling, and customer service.
- Excellent leadership, communication, and problem solving skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Proficiency in Microsoft Office and transportation/fleet management software.
- Valid UAE driving license is preferred.
Preferred Skills
- Fleet coordination and route planning.
- Team leadership and staff management.
- Customer relationship management.
- Operational reporting and documentation.
- Conflict resolution and decision making.
- Time management and organizational skills.
Reporting To
- Operations Manager / General Manager
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