Lifesaving/Adoption Specialist

About the Department

Position Duties

• Offers assistance to potential adopters ; answer s questions, transport s animals to and from kennel areas, and assess es likelihood of matches for adoptions? Performs customer service duties related to the procedures of animals for adoption and fostering Works with the animals to learn their behavior characteristics Reviews and processes applications and provides counseling for adoptions and fosters Processes payments, issues receipt s, and balances a cash drawer Performs data entry and maintains electronic documentation files Utilizes shelter software to record and communicate information about animals, including up-to-date medical and behavior histories Helps identify animals that are candidates for outside rescue organizations or foster care Transports animals to other facilities, as needed Provides supervision and training to volunteer staff and community service workers by overseeing daily work tasks, offering guidance as needed Follows all safety measures and policies, including proper animal restraints and reading animal behavioral cues, and promptly reports any safety incidents to leadership Conducts daily cleaning and disinfection of kennel area and other shelter areas, to include laundry, washing animal dishware, and other custodial tasks, as needed Supplies food, water, toys, clean bedding, socialization time, and routine enrichment care Attends all meetings and trainings, as required Performs special duties as assigned ORGANIZATION RELATIONSHIPS Reports directly to – Animal Services Manager Direct Reports – No PHYSICAL DEMANDS Position involves prolonged standing, walking, twisting, bending, stooping, kneeling, reaching, pushing, pulling, and other fine motor repetitive motions Position requires grasping, repetitive hand movement, and fine motor coordination Position involves lifting and carrying of animals and equipment weighing up to fifty (50) pounds, or up to one hundred (100) pounds with assistance , and exertion of up to twenty-five (25) pounds of force to move objects Position involves hearing and/or seeing alert cues regarding animal and staff security Position involves maintaining composure in a high-stress environment Position involves transporting animals for adoption cases, requiring occasional overnight work and travel ENVIRONMENTAL FACTORS Work tasks are conducted indoors and outdoors May work outside in inclement weather, including extreme heat, cold and wet conditions Frequent handling of animals, including contact with waste and blood Exposure to unpleasant smells and a noisy and wet environment associated with a shelter Frequent exposure animals that are agitated or injured that may attempt to bite or scratch Position involves working in a high-volume, fast-paced environment Position involves working with distressed individuals IRREGULAR HOURS Flexibility to work evenings, weekends, and holidays is a schedule requirement Position involves occasional overnight work and travel May be deemed e ssential personnel for emergency situation s, at discretion of D irector Regular attendance is required The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.