Lifeguard

• To ensure pool users do not behave in a way that endangers themselves or others around them.
• To ensure the pool water is safe and hygienic for bathing.
• To respond quickly and effectively to any accidents and incidents occurring in / around the pool area.
• To ensure the pool and surrounding areas a kept clean, tidy and free from safety hazards.
• To ensure pool emergency equipment is maintained and used in a safe and effective way.

Primary responsibilities, duties and functions:

• Maintain (valid) personal lifeguard qualification, competent swimming and lifeguarding skills.
• Presentation of a high personal standard whilst on duty, including grooming, hygiene, wearing of company uniform, and a positive attitude.
• Provision of a high customer service standard whilst on duty, including being approachable, attentive, using suitable language, lifeguard knowledge, and resolution of issues / queries raised by customers.
• Supervise the pool area, keeping a close watch over the pool and its users, exercising the appropriate level of control to enforce all club rules and regulations.
• Communicate effectively with pool users and colleagues.
• Anticipate problems and prevent accidents, including warning bathers of the risks of their specific behaviors.
• Intervene to prevent unsafe behaviors, removing or reducing hazardous situations.
• Identify emergencies quickly and take appropriate response action, including effecting rescues from the water, administering First Aid / CPR, and informing other Lifeguards and club staff when more help or equipment is needed.

Secondary responsibilities, duties and functions:

• Informing customers about rules and regulations.
• Helping customers locate missing persons.
• Completing required records and reports on schedule and submitting them to the appropriate person.
• Undertaking pool maintenance, pool / pool area cleaning and tidiness, or other tasks as assigned.