teamtailor
Lifecycle Campaign Manager
ClearGrid
Dubai, UAE
Full-time
Senior · 6+ years experience
Onsite
Discovered 3 weeks ago
CommandJourney GPTBrazeIterableHubSpotSalesforce Marketing Cloud
Free
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CommandJourney GPTBraze
Role Overview
Journey is a specific product feature within Command. It is where a client's entire outbound contact strategy is configured and run: a Journey decides which borrowers are contacted, when, on which channel (AI voice, SMS, email), and with which treatment, based on deal stage, prior call outcomes, and compliance guardrails. In short, the Journey feature is the engine that turns a client's collections strategy into automated, compliant action on Command.
This role exists to own the Journey feature end to end for every client on Command: building each client's Journeys correctly, keeping them sharp as the product evolves, catching problems fast, and continuously finding ways to make them collect more. This is a dynamic role. Particularly in the earlier stages, you may also be asked to support wider work across the department that is not specific to Journeys or Command, such as client demos and reactive client requests, as priorities shift.
Key Skills for This Role
CommandJourney GPTBrazeIterableHubSpotSalesforce Marketing Cloud
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About ClearGrid
ClearGrid is an AI-driven fintech transforming debt collection and resolution across the UAE and Saudi Arabia. We pair a licensed collections agency with Command, our platform that lets lenders run compliant, first-party collections, and we are building this category from the ground up in a market where it barely exists yet.
About the role
Journey is a specific product feature within Command. It is where a client's entire outbound contact strategy is configured and run: a Journey decides which borrowers are contacted, when, on which channel (AI voice, SMS, email), and with which treatment, based on deal stage, prior call outcomes, and compliance guardrails. In short, the Journey feature is the engine that turns a client's collections strategy into automated, compliant action on Command.
This role exists to own the Journey feature end to end for every client on Command: building each client's Journeys correctly, keeping them sharp as the product evolves, catching problems fast, and continuously finding ways to make them collect more. This is a dynamic role. Particularly in the earlier stages, you may also be asked to support wider work across the department that is not specific to Journeys or Command, such as client demos and reactive client requests, as priorities shift.
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