Level 3 HR Support Apprenticeship

• Maintain employee records and HR systems, ensuring information is accurate and up to date.
• Process HR documentation, correspondence and employee changes.
• Support the administration of absence, holiday and sickness records.
• Assist with HR reporting and data management.
• Ensure employee files remain compliant with data protection and employment requirements.
• Maintain confidentiality when handling sensitive employee information.

• Organise HR meetings, prepare agendas and supporting documentation.
• Attend meetings where required and take accurate, confidential minutes and action notes.
• Monitor actions arising from meetings and support follow-up activities.
• Assist with the preparation of reports and documentation for senior leaders.

• Act as a first point of contact for routine HR enquiries.
• Support employees with HR processes and procedures, escalating matters where appropriate.
• Assist with employee engagement initiatives and wellbeing activities.
• Help coordinate staff meetings, events and communications.
• Promote a positive and professional working environment.

• Support the organisation and administration of training activities.
• Maintain training records and monitor completion rates.
• Assist with induction programmes for new employees.
• Support apprenticeship and staff development initiatives.
• Gain practical experience across all aspects of HR to support apprenticeship learning outcomes.

• Assist with right to work checks and safer recruitment documentation.
• Support policy reviews, updates and staff communications.
• Help ensure HR practices align with employment legislation, safeguarding requirements and Trust procedures.
• Maintain accurate records to support audits and compliance activities.

• Provide administrative support to the wider office team as required.
• Assist the Senior Leadership Team with administrative tasks, meetings and projects.
• Support general office operations during busy periods, demonstrating flexibility and teamwork.
• Contribute to the smooth day-to-day running of the Trust by providing high-quality administrative support across departments.
• Take ownership of allocated tasks and work independently, using initiative to identify solutions and improve processes while recognising when guidance is needed.

Specific vacancy requirements

• A genuine interest in developing a career in Human Resources and completing the Level 3 HR Support Apprenticeship.
• Ability to work independently, use initiative and manage priorities effectively.
• Strong organisational, communication and IT skills, with excellent attention to detail.
• Ability to maintain confidentiality and produce accurate records, including meeting minutes.
• Willingness to support the HR Manager, wider office team and Senior Leadership Team as required.
• Positive, flexible and committed to working collaboratively in line with the Trust’s values.
• Commitment to safeguarding and promoting the welfare of children and young people.

Desired skills, qualities and qualifications

• Strong communication and interpersonal skills.
• Excellent organisation and attention to detail.
• Professional, discreet and able to maintain confidentiality.
• Good IT skills, including Microsoft Office applications.
• Ability to prioritise workload and manage deadlines effectively.
• Ability to work on their own initiative as well as collaboratively within a team.
• Willingness to learn, develop and take on new challenges.
• Positive attitude and commitment to delivering excellent customer service.
• Commitment to upholding the Trust’s values and contributing positively to the wider school community.

• Previous administrative experience (not essential).
• GCSEs at grades A*–C / 9–4 (or equivalent) in Maths and English
• Experience using Microsoft Excel, Word and Outlook.
• Interest in Human Resources, employment law or people management.
• Experience of working within an education or office environment (desirable but not essential).

Training and Development:

As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme.

This will typically include:

• Study towards a relevant qualification, Level 3 HR Support Diploma.
• On-the-job training and mentoring from experienced professionals.
• Regular review meetings to track progress and development.

What training will the apprentice take and what qualification will the apprentice get at the end?

The successful candidate will obtain a Level 3 HR Support Diploma standard qualification

What is the expected career progression after this apprenticeship?

Potential full-time employment for the right candidate upon successful completion of the apprenticeship

Pre-employment checks.

Please be aware that upon a successful offer of employment the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'.

The company also

completes an internal online social media search, in line with Keeping Children Safe in Education guidance.

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