Leisure Manager

Lead, motivate and develop the leisure team, including Gym Assistants and Lifeguards.

Ensure all team members consistently deliver service aligned with luxury hospitality and 5-star standards.

Manage and support freelance and specialist partners including Personal Trainers, Studio Coordinators and Padel Coaches.

Ensure all freelance teams operate in line with club expectations, brand standards and contractual responsibilities.

Drive a culture of expertise in health and wellbeing across the team.

Deliver ongoing training and coaching to both employed and freelance teams, including product knowledge and member engagement initiatives.

Collaborate with wider club departments to encourage cross-functional member experiences, including nutrition and wellbeing offerings.

Drive padel court occupancy and achieve associated revenue targets.

Maximise secondary spend opportunities across leisure operations.

Monitor and improve class occupancy, utilisation and member retention performance.

Support the commercial success of Personal Training and wellness services.

Analyse operational performance and member feedback to identify opportunities for growth and continuous improvement.

Experience within a luxury hotel, spa or private members club environment.

Fitness industry qualifications and/or leisure management certifications.

Experience managing freelance fitness professionals and third-party operators.

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.