Partner with IT and business services to assess emerging legal technologies that enhance research quality, speed, and insight generation.
Stay informed on trends in legal technology, generative and agentic AI, data analytics, and information services, advising Clients on implications and opportunities.
Operations Management
Provide strategic oversight of the Client’s integrated library system (ILS), related digital platforms, and department technology operations to ensure reliable, efficient service delivery.
Supervise library resource acquisition and processing functions, including physical and electronic resources, with particular attention to effective electronic-resource management.
Oversee relationships with vendors and coordinate with IT and other stakeholders to address system needs, resolve escalated issues, and support the ongoing performance and improvement of department systems.
Budgeting and Reporting
Manage resource costs within budget and prepare annual budgets aligned with Client expectations.
Assist with the negotiation of renewals and new contracts, leveraging attorney usage and feedback to drive cost discussions.
Project & Initiative Management
Lead and contribute to research centric initiatives, such as research workflow optimization, tool implementations, analytics projects, and service enhancements.
Develop project plans, timelines, and success metrics to ensure alignment with Client goals.
Communicate project progress, risks, and outcomes clearly to stakeholders.
Qualifications:
Master’s degree in Library and Information Science (MLIS) or equivalent, required.
Minimum of 5 years of experience providing legal research, competitive intelligence, or knowledge services in a law firm, professional services, or corporate environment.
Minimum of 3 years of experience managing or leading a research team or function.
Deep familiarity with legal research platforms such as Westlaw, LexisNexis, Bloomberg Law, and related analytics tools.
Demonstrated ability to translate complex research into practical, attorney focused insights.
Experience managing vendor relationships, research budgets, and data driven decision-making.
Familiarity with emerging legal technologies and trends, including generative or agentic AI applications in legal research (experience using or training on these tools preferred).
Strong project management, organizational, and prioritization skills.
Excellent communication and interpersonal skills, with the ability to engage credibly with attorneys, clients, and senior stakeholders.
Analytical mindset with strong problem solving skills and attention to detail.
About Us:
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.
Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.
About Harbor
Financial Services
Harbor is an operational investment holding company with businesses spanning financial services, professional services, education, media, real estate, and conferences worldwide.
