Leasing Specialist

Role Overview

Leasing Responsibilities

• Generate and follow up on leads for private offices, desks, meeting rooms, virtual offices, event spaces, and other coworking services.
• Respond to inquiries from phone, WhatsApp, email, walk-in visitors, and online platforms.
• Conduct space tours and recommend solutions based on client needs, team size, budget, and duration.
• Prepare quotations, proposals, lease agreements, membership agreements, and related documentation.
• Follow up with prospects and negotiate within approved commercial guidelines to close agreements.
• Achieve monthly leasing, occupancy, conversion, and revenue targets.
• Maintain accurate records of leads, clients, contracts, occupancy, payments, renewals, and leasing status.
• Coordinate pricing, promotions, discounts, availability, and leasing strategies with management.

Client and Operations Support

• Manage reception activities and professionally welcome clients, visitors, and prospective tenants.
• Handle calls, emails, correspondence, and general customer inquiries.
• Coordinate meeting room bookings, workspace reservations, onboarding, move-ins, renewals, expansions, and move-outs.
• Support existing tenants and members with daily requests and maintain customer satisfaction.
• Promote and upsell meeting rooms, virtual offices, event spaces, and other available services.
• Monitor workspace presentation and operational readiness and report maintenance or operational issues.
• Support administrative and operational tasks as required by management.

Qualifications and Experience

• A bachelor’s degree in Business Administration, Marketing, Real Estate, Hospitality, or a related field is preferred.
• Two to four years of experience in leasing, coworking or flexible workspace, commercial real estate, office leasing, sales, hospitality, or customer service.
• Experience in lead follow-up, client presentations, negotiations, and closing agreements is preferred.
• Experience in the Riyadh or Saudi commercial real estate or coworking market is an advantage.

Knowledge and Skills

• Knowledge of coworking and flexible workspace products, office leasing processes, pricing, occupancy, and customer service standards.
• Understanding of leasing documentation, quotations, agreements, renewals, and payment follow-up.
• Working knowledge of CRM systems, Microsoft Office, email, and digital communication channels.
• Strong sales, negotiation, lead-conversion, closing, communication, presentation, and relationship-management skills.
• Strong organization, follow-up, record-keeping, and multitasking abilities.
• Fluency in Arabic and good professional English communication skills.

Work Environment

• The company describes the environment as high-performing and fast-paced.
• Benefits include comprehensive health insurance, rewards and recognition, and learning and development.