Learning & Talent Development Manager

• Lead, coach, and develop assigned Learning & Development staff by setting expectations, supporting performance, providing feedback, and promoting consistent service delivery.

• Manage learning and talent development operations, including schedules, staff assignments, training logistics, documentation, compliance tracking, and communication with leaders and employees.

• Oversee onboarding, orientation, compliance training, refresher training, skill-building workshops, virtual learning, and leadership or team-based development.

• Partner with leaders, subject matter experts, and internal stakeholders to assess learning needs, identify skill gaps, talent needs, and development opportunities, and recommend practical solutions.

• Guide the development and improvement of learning and development resources, facilitator guides, job aids, training tools, and related materials to ensure content is accurate, current, and relevant.

• Monitor training quality and effectiveness through observation, feedback, learning data, attendance trends, and performance indicators; use findings to improve programs, facilitation practices, and employee development outcomes.

• Facilitate learning sessions as needed and support change initiatives, program rollouts, talent development priorities, and timely follow-through in partnership with the Director of Learning & Development.

• People Leadership: Leads, coaches, develops, and holds staff accountable while modeling professional, service-focused leadership.

• Compliance and Accuracy: Follows certification, medication administration, documentation, employment law and 6100/6400 regulatory expectations.

• Operational Management: Manages schedules, resources, communication, documentation, and priorities to support reliable learning and development operations.

• Learning and Talent Development: Designs and delivers practical learning experiences that build skills, support growth, and connect to workplace needs.