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The Learning Systems Analyst plays a key role in the administration, governance, and continuous improvement of Blackbaud’s learning technology ecosystem. This role is responsible for the operational health, consistency, and scalability of enterprise learning platforms, including DevelopU (Docebo) and other learning systems as the ecosystem evolves.
This is a systems and enablement role, not a centralized content production role. In addition to core platform administration, the Senior Learning Systems Analyst defines standards, structures, and guidance that help stakeholders use learning platforms effectively and consistently while maintaining clear ownership of their content and programs.
The Learning Systems Analyst partners closely with Learning & Development, HR, IT, and business stakeholders to ensure learning platforms are well governed, integrated where appropriate, and aligned with business needs. The role requires sound judgment, strong systems thinking, and comfort operating in a changing environment where tools, priorities, and processes continue to evolve.
The Learning Systems Analyst plays a key role in the administration, governance, and continuous improvement of Blackbaud’s learning technology ecosystem. This role is responsible for the operational health, consistency, and scalability of enterprise learning platforms, including DevelopU (Docebo) and other learning systems as the ecosystem evolves.
This is a systems and enablement role, not a centralized content production role. In addition to core platform administration, the Senior Learning Systems Analyst defines standards, structures, and guidance that help stakeholders use learning platforms effectively and consistently while maintaining clear ownership of their content and programs.
The Learning Systems Analyst partners closely with Learning & Development, HR, IT, and business stakeholders to ensure learning platforms are well governed, integrated where appropriate, and aligned with business needs. The role requires sound judgment, strong systems thinking, and comfort operating in a changing environment where tools, priorities, and processes continue to evolve.
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Administer, configure, and maintain enterprise learning platforms, including courses, learning plans, users, enrollments, roles, and permissions
Support one or more learning systems as part of a broader learning technology ecosystem, ensuring consistent governance and user experience across platforms
Maintain data integrity, audit readiness, and compliance through regular reviews, controls, and documentation
Support instructor-led, virtual, and on-demand learning workflows end to end, including troubleshooting and coordination with partners as needed
Define and communicate platform-level standards, naming conventions, and structural guidance
Enable stakeholders through documentation, onboarding, coaching, and review processes that support scalable self-service
Partner with stakeholders to inform learning path structure and catalog organization while maintaining clear business ownership of content
Maintain and evolve job aids, guides, and reference materials that help users navigate platforms effectively
Support accurate, defensible learning data and reporting across learning platforms and connected systems
Translate system data into insights that inform decision-making, adoption, and improvement opportunities
Identify and implement opportunities to simplify, standardize, or automate learning system processes
Leverage built-in automation and AI-enabled features within learning platforms and supporting tools to improve consistency, discoverability, and administrative efficiency
Provide guidance to stakeholders on the responsible use of AI-assisted features within established governance standards
Maintain human oversight and accountability for quality, accuracy, and compliance of all system outputs
Stay current on learning technology trends and support platform roadmap initiatives, enhancements, and feature rollouts
Experience supporting or working across multiple HR or learning systems in an enterprise environment
Exposure to compliance campaigns or audit-driven learning requirements
Familiarity with Workday-integrated learning or compliance-driven training ecosystems
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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Public AI-powered cloud software provider serving nonprofits, schools, foundations, companies, and social-impact organizations.
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