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naukri

Learning & Development Manager

AccorHotel
Baladiyat ad Dawhah, QAT
Mid-Senior
Onsite
Discovered 4 weeks ago
Training administrationLearning management systemsTraining facilitationTraining materials developmentEmployee onboardingTraining audits
Free

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Key skills for this role

Training administrationLearning management systemsTraining facilitation
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Training Administration

  • Compile and update requisite training manuals and tools for each field.
  • Update the Premium Master Training Attendance List and records for Fire, First Aid, Ennismore Learning, and other trainings.
  • Update personal training history files for all employees.
  • Maintain hard-copy and electronic files for all training-related documents and keep them current.

Policy Familiarity

  • Be familiar with Training Guidelines and People & Culture Policy issued by the Regional Head Office.
  • Ensure applicable Regional Head Office training and people policies are followed.

Intern and Training Coordination

  • Update intern files, send offer letters, track onboarding, and issue final certificates.
  • Manage room bookings for planned trainings and prepare BEOs when required.
  • Ensure booked training rooms are set up according to each training's requirements.
  • Create printed and instructional materials for training.

Attendance and Facilitation

  • Follow up on departmental nomination lists to ensure colleagues are nominated.
  • Manage training attendance and nominations using the learning management system.
  • Facilitate training sessions.
  • Track cross-training and cross-exposure and prepare related certificates.

Audits and Hotel Activities

  • Prepare training and recognition certificates, including certificates for all Rixos trainings.
  • Conduct three departmental audits per week to assess briefing quality and provide feedback.
  • Conduct IFH trainings for Restaurant Reservations, Spa, Sales, and Operators when reports are released.
  • Conduct hotel show-arounds during new-hire orientation within the week.

CSR Activities

  • Prepare posters and arrangements for CSR activities in the hotel.
  • Maintain event records and required purchase orders for CSR activities.

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