icims
Learning Designer, Field Learning
Chick-fil-A
Atlanta, USA
Full-time
Mid · 4+ years experience
Hybrid
Discovered Today
Free
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- Review and understand complex topics and convert them into digestible learning experiences that will support business objectives and audience learning & performance needs.
- Determine and document the design needs and required learning content and assets for all learning modalities based on prioritized learning and performance objectives for the audience.
- Provide key stakeholders with design expertise and consultation for learning solutions according to desired business outcomes and audience needs.
- Leverage audience insights & learning experience feedback to influence the development or refinement of designs, learning content and experiences
- Assess existing content to determine content impacts and development needs for their audience.
- Use L&D’s authoring and design tools to make updates, edits or enhancements to existing audience learning assets and contextualize previously created reusable content as needed
- Partner with L&D’s Content Design & Production Team or vendor partners to develop, refine, or curate net new learning assets
- Partner with Audience Lead and L&Ds analytics team to define evaluation strategies; owning and managing solution evaluation and outcomes
- Ensure solutions meet learning and business objectives in support of the learning designer's audience team and align with departmental content strategy, design standards, and concurrent roadmap planning efforts
- Work closely with Audience Learning teammates and leaders, as well as the Content Design & Production and Digital Learning teams to continue to influence learning modalities and capabilities to meet learner needs, in support of audience and departmental strategic priorities.
- Remain current with learning trends and learning design theories. duties.
- Learning & performance design: Strong knowledge of adult learning, instructional design, and performance improvement principles, with the ability to translate business and learner needs into clear performance and learning outcomes.
- Solution design: Ability to design effective, engaging solutions across modalities—including digital, virtual, in-person, practice-based, and performance-support experiences—based on the learner and performance context.
- Analysis & judgment: Ability to synthesize qualitative and quantitative inputs, identify root needs, and determine when learning is—or is not—the appropriate solution.
- Collaboration & consultation: Strong ability to partner with subject-matter experts, business partners, and cross-functional teams to translate complex content into practical, learner-centered experiences.
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