Learning and Development Assistant Coordinator

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Position Duties

• Coordinate scheduling of training sessions and venue selection; handle participant registrations and maintain training records. Prepare, assemble, and distribute training materials, manuals, and presentation content; ensure training rooms are set up with necessary equipment and supplies. Manage inventory of training materials and equipment (AV, laptops, tablets) and order supplies as needed. Communicate with trainers, trainees, and other stakeholders to provide information and updates. Respond to inquiries regarding training programs and schedules. Send reminders and follow-up emails to participants and trainers. Coordinate logistical details for training events. Maintain databases and records related to training programs, including attendance, feedback, and certification information. Compile and analyze training data to evaluate program effectiveness; generate reports on training activities and outcomes. Assist trainers during sessions by handling technical issues, distributing materials, and managing the audience. Provide on-site support during training sessions, ensuring smooth execution. Help develop and update training materials and resources. Assist with researching and developing materials for training on procedures, rules, regulations, forms, requirements, training trends and best practices. Collect and compile feedback from participants post-training; support preparation of summary reports on training effectiveness and participant satisfaction. Assists management in identifying and analyzing training needs for areas of improvement. LMS Administrator duties: upload and manage training content, track course completions and certifications, and provide technical support to users navigating the system. Other Duties: Ensure that actions in Learning and Development are processed effectively by clearly identifying and resolving any discrepancies. Perform other administrative duties as assigned; participate in job-related events and meetings and contribute to continuous improvement efforts. Please note that this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• Coordinate scheduling of training sessions and venue selection; handle participant registrations and maintain training records.
• Prepare, assemble, and distribute training materials, manuals, and presentation content; ensure training rooms are set up with necessary equipment and supplies.
• Manage inventory of training materials and equipment (AV, laptops, tablets) and order supplies as needed.
• Communicate with trainers, trainees, and other stakeholders to provide information and updates.
• Respond to inquiries regarding training programs and schedules.
• Send reminders and follow-up emails to participants and trainers.
• Coordinate logistical details for training events.
• Maintain databases and records related to training programs, including attendance, feedback, and certification information.
• Compile and analyze training data to evaluate program effectiveness; generate reports on training activities and outcomes.
• Assist trainers during sessions by handling technical issues, distributing materials, and managing the audience.
• Provide on-site support during training sessions, ensuring smooth execution.
• Help develop and update training materials and resources.
• Assist with researching and developing materials for training on procedures, rules, regulations, forms, requirements, training trends and best practices.
• Collect and compile feedback from participants post-training; support preparation of summary reports on training effectiveness and participant satisfaction.
• Assists management in identifying and analyzing training needs for areas of improvement.
• LMS Administrator duties: upload and manage training content, track course completions and certifications, and provide technical support to users navigating the system.

Other Duties

• Ensure that actions in Learning and Development are processed effectively by clearly identifying and resolving any discrepancies.
• Perform other administrative duties as assigned; participate in job-related events and meetings and contribute to continuous improvement efforts.
• Please note that this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Minimum Qualifications

• Experience: Two (2) years of responsible administrative support work, one (1) year of which included assisting in designing and implementing adult education/training courses, event planning or project management and some lead or supervisory duties; or a combination of education, training and experience that provides the background necessary to perform the work of the class. Education: Associate degree in Business, Education, or a related field. Licensure: A valid Washington State driver's license or evidence of equivalent mobility. Desired Qualifications: Strong written and verbal communication skills with experience organizing work in a collaborative, people-facing role. Demonstrated ability to learn and apply technology to solve problems and increase efficiency. Intermediate skills with Microsoft Word and Outlook; familiarity with Microsoft SharePoint, Access, PowerPoint and/or Excel are desirable. Beginner skills in Articulate 360 and Rise.
• Experience: Two (2) years of responsible administrative support work, one (1) year of which included assisting in designing and implementing adult education/training courses, event planning or project management and some lead or supervisory duties; or a combination of education, training and experience that provides the background necessary to perform the work of the class. Education: Associate degree in Business, Education, or a related field. Licensure: A valid Washington State driver's license or evidence of equivalent mobility. Desired Qualifications:
• Strong written and verbal communication skills with experience organizing work in a collaborative, people-facing role.
• Demonstrated ability to learn and apply technology to solve problems and increase efficiency.
• Intermediate skills with Microsoft Word and Outlook; familiarity with Microsoft SharePoint, Access, PowerPoint and/or Excel are desirable.
• Beginner skills in Articulate 360 and Rise.

Other Qualifications

• In addition to fully completing the online application, we require candidates to attach a resume and cover letter. Your cover letter should address how your knowledge, skills and experience(s) relate to this position. The full salary range for this position is $34.92 per hour - $40.76 per hour. Workplace Environment: Most work is performed in a normal City work/office environment. This position allows for the flexibility of a hybrid work schedule. Employees will be required to come into the office a minimum of three days per week. Individual schedules will be agreed upon by the employee and their manager. Who may apply : All qualified candidates may apply. The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits If you have any questions, please contact Zachary Brown @ zach.brown@seattle.gov .
• In addition to fully completing the online application, we require candidates to attach a resume and cover letter. Your cover letter should address how your knowledge, skills and experience(s) relate to this position. The full salary range for this position is $34.92 per hour - $40.76 per hour.

Workplace Environment

• Most work is performed in a normal City work/office environment.
• This position allows for the flexibility of a hybrid work schedule. Employees will be required to come into the office a minimum of three days per week. Individual schedules will be agreed upon by the employee and their manager.

Benefits

• The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: Benefits - Human Resources | seattle.gov

Supplemental Questions