Lead UX Designer

Job Purpose

Key Result Responsibilities

• Understands, Modals, Prototypes, Designs and Iterates the visual aspect of existing and new, complex and high-performance airline application software following end user feedback and ISA standards using recommended methodology and tools.
• Works with technical staff and clients in different locations to understand problems with software and resolve them.
• Plan, organize and manage tasks while providing feedback to junior design team members to best suite the demands of the projects.
• Resolves customer complaints related to design and responds with suggestions for improvements and enhancements.
• Participates with the development team to demonstrate software to stakeholders.
• Coordinates with team lead on workload and assignments and work in agile environments.

Key Result Responsibilities-Continued

• Provides regular status of each assigned tasks and escalate as necessary.
• Provides assistance and educating to other team members in area(s) of design, design techniques, design tools and methodology.
• Collaborate with the other members in identifying and improving both professional and personal skills to suit the demands of the company goals.
• Learns and be acquainted to the latest technologies in the market that serves ISA’s development purposes on continuous basis.

People Management

Qualifications (Academic, training, languages)

• Bachelor’s Degree in Design, Computer Science, or a related field.
• Fluent in English Language
• Knowledge of design systems, user research, usability testing, interaction design, design methodology, techniques and design tools such as Photoshop, Illustrator and prototyping tools such as UXPin and InVision.
• Strong in in understating clients and their business model.
• Team collaboration skills and be able to handle more than one project at a time.
• Proficient in MS Office.

Work Experience