Lead Technician

As the Lead Technician, you'll serve as the technical leader of Ever's reconditioning operation. This role combines advanced hands-on vehicle repair with leadership responsibilities, helping establish best-in-class shop standards while coaching technicians and improving operational efficiency.

You'll spend a significant portion of your time performing complex repairs and diagnostics while also developing standard operating procedures (SOPs), training technicians, improving quality, and partnering with the Reconditioning Manager to maximize shop throughput, safety, and customer satisfaction.

What You'll Own

Perform advanced diagnostics, repairs, and vehicle reconditioning on electric and conventional vehicles

Serve as the technical escalation point for complex mechanical and electrical repairs

Coach, mentor, and train technicians on repair quality, efficiency, safety, and OEM best practices

Develop, document, and continuously improve shop SOPs, repair workflows, quality standards, and inspection processes

Conduct quality control inspections before vehicles are released for sale

Standardize repair procedures across the shop to improve consistency and reduce rework

Lead technician onboarding and hands-on skills development

Assist with workload planning and daily shop prioritization

Partner with the Reconditioning Manager on productivity initiatives and continuous improvement projects

Identify process bottlenecks and recommend operational improvements

Ensure technicians follow OEM repair procedures and Ever quality standards

Support implementation of lean shop practices, 5S organization, and workplace safety initiatives

Monitor repair quality, comeback rates, and technician performance trends

Assist with tooling recommendations and shop equipment improvements

Document repairs accurately in Ever systems

Maintain compliance with high-voltage safety procedures and OSHA standards

Foster a positive, collaborative, and high-performing shop culture

Qualifications & Fit

5+ years of automotive technician experience with demonstrated technical expertise

Previous Lead Technician, Shop Foreman, Team Lead, or similar leadership experience preferred

Experience training, coaching, or mentoring technicians

Strong diagnostic abilities across electrical, mechanical, and drivability systems

Experience creating or improving shop processes and repair standards

Strong communication, organization, and leadership skills

Passion for operational excellence and continuous improvement

Valid driver's license with a clean driving record (21+ for road testing)