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Lead Technician - Full Time
MEC
Calgary, CAN
Full-time
Entry · 1+ years experience
Onsite
Discovered 1 weeks ago
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The Role
You assemble, maintain and repair bicycles within MEC's productivity, quality and safety
guidelines. Mentor and train frontline staff about bike repair processes and procedures. You do
all repairs with MEC sustainability principles in mind. In the winter, bike mechanics help in our
ski shop, so you'll also install, adjust and repair ski bindings and skis.
You help members get great gear, with the industry-leading advice they need to feel inspired
about their activity. You work behind the scenes and on the frontline to organize inventory and
get members the products they need.
You talk with members about our products. You have in-depth knowledge and love sharing
personal recommendations. You have an affinity for helping people of all skill levels find the
right product.
Responsibilities and Duties
- Provides member service according to SERVE standard, in shop/sales floor as required
- Keeps the working space organized, safe, clean, and efficient
- Bicycle Building: Assembles bicycles within the MEC standards
- Completes basic repairs, but not limited to, wheel truing, internal cable routing, drive
- train adjustment, bottom bracket and headset selection and installation, all within quality
- guidelines and time standards established by MEC
- Installs and maintains all parts related to the proper function of a bicycle.
- Installs and maintains bike relates accessories such as fenders, racks, bottle cages
- Provides support in diagnoses of issues relating to the function of a bicycle and suggest
- solutions to problems members are having.
- Able to mount bindings to MEC Safety Standards
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