Lead, Service Technician

At Avidyne, you'll serve as the primary technical authority for complex avionics installations, troubleshooting, and customer support across our field service operations. You'll independently diagnose and resolve system failures and integration issues across our full product portfolio; flight management systems, displays, GPS navigators, and autopilots; leading root-cause analysis and corrective action on the toughest escalated issues.

You'll execute complex installations and upgrades at customer sites, dealer facilities, and OEM production lines with full technical autonomy, conducting post-installation flight testing and validation to confirm compliance with regulatory requirements and customer specifications. Beyond your own hands-on work, you'll mentor and train Service Engineers at every level, review and approve work on complex installations, and serve as the on-site technical lead for multi-engineer projects and customer training events.

You'll also help build the systems behind the work: developing installation standards, service bulletins, and technical documentation, driving continuous improvement in service delivery, and partnering with engineering to turn recurring field issues into design and process improvements. And you'll be a visible technical face of Avidyne — serving as primary liaison for key accounts and dealers, training customers and installation shops on our systems, and representing Avidyne at industry events as a subject matter expert.

At Avidyne, our culture is grounded in the philosophy of Simply Flying: a focus on creating practical, effective solutions that make a real impact.

We’re looking for dedicated professionals who never settle for good enough. People who bring precision to every installation and pursue smarter, safer solutions because every flight depends on it.

Individuals passionate about aviation's future drive innovation here. Your hands-on expertise and the team members you mentor will help develop safer, smarter solutions; your work will truly make an impact.