Lead Risk & Control Analyst

Divisional Overview

Business Overview

What We Offer

• We support employee wellbeing by ensuring a sense of purpose and belonging.
• We offer a comprehensive range of wellbeing services which allows employees to get access to the assistance they need at any point in their wellbeing journey.
• Our bespoke benefits support employees and their family's holistic wellbeing and are inclusive of diverse identities and family structures

Role & Responsibilities

• Serve as the primary owner and gatekeeper of the Issue Management Lifecycle, updating based on key framework component updates or business changes (e.g. risk events, lessons learned and regulatory changes).
• Conduct periodic reviews to assess adherence to the Issue Management Lifecycle across business units, highlighting to the respective CCO stakeholders where non-adherence is identified.
• Develop and maintain supporting procedures and process guides.
• Deliver comprehensive training and provide refresher training to maintain competency and reinforce best practices.
• Produce comprehensive monthly governance reports and analyze issue management trends for senior management and Board-level committees.
• Prepare responses to ad-hoc reporting requests from senior management, regulators, and external auditors.
• Build and maintain strong relationships with issue management stakeholders, partnering with business unit teams to embed effective issue management practices.

Mandatory Skill Set

• Proven track record of establishing or improving issue management programs in a financial services context
• Relevant risk management and control experience within Investment Banking, Audit, a consulting firm or related industry
• Experience operating in a regulated environment
• Experience managing stakeholders across the Three Lines of Defence
• Good communication skills with strong attention to detail

Desired Skill Set

• Experience with ServiceNow IRM Issues Management module
• Familiarity with cyber security, resilience and related domains
• Acts as a catalyst for change and inspires confidence in stakeholders
• Contributes to a culture of continuous business process improvement

Domain

Technical