Lead Product Manager

• Set the product strategy and roadmap for your area of the agent portfolio, and evolve it as the market and our learnings shift.
• Take conversational AI agents from concept through production launch, adoption, and measurable revenue impact.
• Own prioritization for your area — what ships, what waits, and what we don't build.
• Define what "good" means for every agent — call success rubrics, eval coverage, escalation behavior, zero-tolerance compliance — and drive the improvement loop with engineering.
• Translate broker, agency operator, and client insight into the roadmap, spending real time in the field (~25% travel) and validating with fast proof-of-concepts before committing engineering time.
• Define success metrics for every initiative and tie them to revenue per broker.
• Align founders, engineering, design, and partner success around direction, scope, and sequencing — communicating strategy and progress clearly, from working sessions to leadership reviews.

You nay be a good fit if you

• Have 8+ years of product management experience, including 2+ years shipping AI/ML-powered products to production — ideally in a regulated or workflow-heavy domain
• Have a demonstrated record of owning product strategy and roadmaps end-to-end — from vision through launch and iteration.
• Are fluent in how LLM products are built and improved — evals, prompt iteration, quality/latency/cost trade-offs — enough to earn engineers' trust.
• Have a track record of defining metrics and designing experiments to drive product decisions, balanced with strong qualitative customer insight.
• Use AI tools daily to prototype, test, and validate concepts.
• Are hands-on by default — you listen to the calls, read the transcripts, and write the first draft yourself.
• Would rather ship a scoped V1 that generates signal than a complete V3 that doesn't.
• Have a point of view on how AI agents will change insurance distribution — and want to test it in production.
• Communicate exceptionally and drive alignment without relying on authority.

Strong candidates may also have: experience with voice AI or telephony products; Medicare/ACA or adjacent insurance domain knowledge; early or founding PM experience.

What we offer

Gyde offers a competitive benefits package to all employees.

• OTE: $180,000 - 210,000

• Hybrid Work in Austin, TX or New York, NY
• Medical, Dental, and Vision benefits for you and your family

• Parental Leave