Lead Organizational Design Project Assistant

DEPARTMENT INFORMATION

POSITION DEFINITION

ESSENTIAL DUTIES

• Core Responsibilities
• Lead, train, and coordinate the workflow of Organizational Design Project Assistants (2); ensuring consistency and completeness of project tasks.
• Lead the coordination of the team’s organizational design work to ensure tasks are completed thoroughly and consistently, including but not limited to tracking intake progress, checking that feedback cycles are followed, and making sure analysis templates are completed.
• Support and lead assistants on applying provided frameworks and tools, helping them turn raw inputs into clearer summaries following the manager’s direction, including but not limited to, guiding assistants through gap analysis using existing rubrics and flagging inconsistencies for review.
• Help to surface any potential confusion or ambiguity in role design and performance metrics that may affect expectations or feedback, bringing those observations to management
• Maintain and update the organizational design toolkit with manager input, including but not limited to templates, intake checklists, questionnaires, process guides, and briefing formats so the team’s work stays organized and repeatable.
• Synthesize information into user-friendly summaries using provided formats to help highlight key trends, outliers, or alignment concerns to inform manager-level decisions
• Lead the coordination and preparation for stakeholder touchpoints related to role and structure reviews, ensuring feedback is collected, organized, and passed along clearly.
• Review team deliverables for completeness and clarity before escalation, acting as an initial quality check and asking clarifying questions as needed.
• Raise complex or unclear issues with suggested questions or options, deferring final analysis and decisions to the manager
• Communicate emerging patterns or recurring themes to the manager and relevant partners, helping keep alignment on design priorities and potential risks.
• In collaboration with the Employee Experience Unit, assist with the exit assessment data gathering and review to discover trends and opportunities for improved job design
• General
• Model a culture of learning and psychological safety, encouraging open feedback, iteration, and inclusive collaboration within the project team.
• Actively stays updated on current management best practices, including forward thinking trends in compliance with all legal requirements
• Role model the behaviors of ASI core values, constantly challenging one’s mental models as an active learner
• Performs other related duties, as assigned
• Attends all ASI required trainings, including but not limited to, annual all staff and department retreats

MINIMUM QUALIFICATIONS

• Nine (9) credit units in human resources, organizational development, or related field;
• Six (6) months of experience working on an Organizational Design or Development project
• One (1) year of leadership experience
• Curious, coachable, and interested in learning how organizations are structured and how role clarity affects performance
• Practicing analytical skills and ability to interpret data, identify trends and recommend improvement practices in management practices
• Experience within a university or nonprofit environment, preferred.
• Strong interpersonal skills to establish and maintain effective relationships with staff
• Skills in prioritizing tasks and ability to coordinate workflow to comply with deadlines and competing priorities in a timely manner under pressure of deadlines and heavy workload
• Skills in working independently and following through on assignments with minimal direction
• Ability to systematically organize material and information to optimize efficiency and minimize duplication of efforts using computer technology
• Analytical skills to recognize relevant factors, and present viable alternatives or solutions
• Ability to work as part of a team and collaborating with colleagues
• Ability to operate and working knowledge of windows software such as Microsoft Excel, Microsoft Access, and Microsoft Word
• WORK ENVIRONMENT
• Frequently required to sit, talk and hear; manual dexterity, eye-hand coordination, and verbal communication; use of office equipment: telephones, computer, calculator, copier and fax.
• POSITION SENSITIVITY
• Based on the duties and responsibilities of this position, this position has been designated to be a sensitive position with access to sensitive data.
• BACKGROUND CHECK
• A background check (including a criminal records check) must be completed satisfactorily before any candidate can begin employment with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position.
• MANDATED REPORTING REQUIREMENT
• In compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and the CSU Executive Order 1083, each ASI employee is designated as a mandated reporter and is required to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect.
• SYSTEMWIDE SMOKE AND TOBACCO-FREE ENVIRONMENT EO 1108:
• Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information.
• http://www.calstate.edu/EO/EO-1108.html
• COVID-19 VACCINATION
• CSU, along with Associated Students Inc., strongly recommends all staff who are physically accessing campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose. See policy at https://calstate.policystat.com/policy/11030468/latest