Lead Infrastructure Engineer - BigFix / Server Patching Engineer

Key Deliverables

Skills and Qualification

• (Functional and Technical Skills)

Must have

• 8+ years of deep exposure in various Server OS platforms (Windows, RHEL) patch management, vulnerability remediation, and achieve compliance using various tools (BigFix, Qualys, PowerShell scripting).
• Technical Skills:
• Expert level knowledge in BigFix framework & BigFix Relevance and ActionScript, with hands on experience deploying software, policy & remediation actions.
• Experience in troubleshoot Patch Failure, investigating OS and BigFix logs
• Perform root cause analysis for any issues and put prevention plans
• Proficient at PowerShell and\or Python to work with automating tasks.
• Experience building custom Web Reports with HTML and Relevance preferred.
• Minimum of 7 years' experience administering BigFix or similar tools (Microsoft SCCM as subject matter expert).
• Working knowledge with deployment, configuration and building compliance dashboards with BigFix Insights for Vulnerability Remediation
• Hands on experience with deployment, configuration, customization, and server management in a large enterprise setting.
• Extensive experience implementing and use of BigFix native APIs and WMI tool query methods and use of schemas.
• Illustrate effective inventory methods, patch management, hardware asset discovery, software deployment, configuration settings management, etc.
• Expertise in writing and applying fixlets\tasks as well as analysis. Develop custom Fixlets, Tasks, and Baselines for rapid OS and third-party software patching.
• Experience with patching both Windows and Linux servers is preferred.
• Proven track record of developing and deploying provisioning methods, scripts, and applications through BigFix.
• Use of the relevant key technologies Active Directory, LDAP, GPOs, PowerShell, SSH, etc.
• SME of Microsoft SQL database, database definition, procedures, and advanced
• Act as an expert support resource for multiple server/ desktop technology stack components. Assist and mentor system administrators and technicians to foster personal growth and accountability.

Good to have

Soft Skills

• Excellent written and verbal communication along with strong documentation skills, including the ability to communicate complex technical concepts to non-technical stakeholders.
• Ability to work independently and as part of a team in a fast-paced environment.
• Self-motivated, with a "can-do" attitude and comfort working with ambiguity.
• Strong customer service skills and a customer-focused mindset.

Preferred Qualifications

• Experience working in the banking or financial services industry is a plus.
• Familiarity with Agile and Waterfall project management methodologies.
• Knowledge of network topology and security principles.
• Experience with enterprise applications specific to the banking industry.
• Knowledge of collaboration tools like Jira, or Confluence.

Relationships & Collaboration

Equal Employment Opportunity