Responsible for leading jobs and other service technicians in the field.
Represent the company in a knowledgeable and professional manner
Assist with developing proposals, performing job walks, and defining work scope to meet customer needs and requirements on reliability, preventative maintenance, motor change-outs, and testing of customer equipment.
Performs mentoring, training, and guidance to other team members in advanced electrical skills and maintenance practices
Assume responsibility as assigned and act on own authority accordingly.
Complete a field service safety checklist on every job to identify and mitigate job hazards.
Perform electrical tests using various portable electronic equipment including but not limited to: Megger®, PdMA MCE, Multimeter and DLRO.
Install/Remove AC and DC electric motors, laser align equipment, read precision measuring tools such as micrometers, replace sleeve and anti-friction bearings, set seals, air gaps, torque critical components to proper torque specs.
Strong problem-solving skills. Think outside the box to get the customer back online quickly and safely.
Ability to perform high quality work with minimal to no supervision
Interpret and ensure compliance with operating policies and procedures
Clean electro-mechanical equipment is needed using various methods including but not limited to bead blasting, ice blasting, and solvent cleaning.
Maintain close relationships with customers as well as the sales, marketing, field service, and service center technical teams.
Prepare technical reports to provide information on conditions of equipment service and recommend actions to be taken.
Be an effective communicator to FS Manager, FS Coordinator, and customers alike to convey scope changes, findings, actions taken, and solutions.
Ability to work in a fast-paced environment, follow standardized work procedures, and apply strong analytical problem-solving dynamics in a continuous improvement environment.
Ability to collaborate with team members.
Strong customer focus with professional communication.
Available and willing to work flexible hours, overtime, and weekends as required, and willing to be on call.
Ability to perform math functions, including addition, subtraction, multiplication, division and understanding fractions and percentages.
Strong verbal and written communication skills.
Basic computer skills.
Must have a valid Driver’s License and acceptable driving record.
Ability to travel locally and overnight.
Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.
Private electromechanical and power-management services provider repairing, remanufacturing, and distributing equipment for industrial and renewable-energy customers.