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Lead Dining Server
The Village at Germantown
Germantown, USA
Full-time
Mid · 1+ years experience
Onsite
Discovered 1 weeks ago
Free
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- 401(k)
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Vision insurance
- Courteously and professionally serve all residents and guests meals in the dining rooms.
- Maintain a neat and orderly work area.
- Inform supervisor of food needs and address resident questions/concerns.
- Set up, serve, and break down special functions.
- Act as a key figure in public relations for the community through direct contact with residents and guests.
- Assist with checking servers out at the end of the shift.
- Attend production meetings before each meal service.
- Possess thorough knowledge of the menu and all items.
- Familiarize new servers and bus persons with all dining policies and procedures.
- Train new servers on proper service techniques.
- Ensure each server is trained to handle a minimum of four tables at a time.
- Train on proper bussing techniques.
- Inform the dining manager of the status of new trainees.
- Perform pre-opening and closing checklist duties as assigned.
- Follow all policies and procedures for the dining services department.
- Cooperate and coordinate work activities with co-workers to ensure a smooth and successful dining experience.
- Attend in-service training seminars when scheduled.
- Ensure exceptional customer service is provided at all times.
- Exhibit a pleasing and positive attitude while on the job.
- Demonstrate dependability and punctuality.
- Strong, proven customer service skills.
- Good knowledge of state and local health requirements, including sanitation and cleanliness standards.
- Understanding of operational financials, budgets, and inventories.
- Extensive background in supervising associates.
- High School Diploma or equivalent required.
- College preferred.
- One to five years’ experience in the food service arena, particularly in catering and fine dining restaurants.
- Must be able to stand and walk short distances for prolonged periods.
- Requires bending at knees, twisting from side to side at the waist, reaching above, below, and at shoulder height.
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