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Lead, Data Development, AI Platform
Hootsuite
Toronto, CAN
Lead
4 days ago
Software EngineeringData EngineeringAI Platform EngineeringOrchestrationData PipelinesBackend Services
Free
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About the Role
Hootsuite is looking for a Lead, Data Development, AI Platform to lead the team building and operating the technical platform behind Hootsuite's Analytics MCP.
Key Skills for This Role
Software EngineeringData EngineeringAI Platform EngineeringOrchestrationData PipelinesBackend Services
Responsibilities
- Lead the design and delivery of the orchestration layer that connects the Analytics MCP platform across its most complex surfaces
- Develop clear technical recommendations for platform and orchestration architecture evolution, align with Senior Manager and Director level direction, and guide the team through disciplined execution
- Own the operational reliability, scalability, quality, and observability standards for core Analytics MCP components
- Set and uphold standards for data pipelines built for agent and programmatic consumption
- Drive technical build and implementation of internal tooling and agents that improve AI Engineering workflows
- Set the team's engineering standards and ways of working, while developing team members through coaching, regular 1:1s, hands on code review, and clear feedback
- Collaborate closely with AI Context & Integration and AI Data Architecture to ensure platform, orchestration, and data pipeline changes integrate cleanly
Requirements
- 8+ years of hands on software, data, or AI platform engineering experience, or equivalent combination of education and experience, including senior IC or technical leadership roles
- Experience leading or mentoring a small engineering team, including setting technical direction, running code reviews, supporting individual growth, holding accountability for team level delivery
- Strong hands on programming capability across backend services, APIs, data pipelines, or platform infrastructure
- Experience building or operating orchestration across systems, such as multi step process coordination, query execution across multiple data sources, external system integration, workflow automation, or agent workflow orchestration
- Working knowledge of AI and LLM based systems, including how agents, tools, context interfaces such as MCP, and orchestration layers work together
- Experience building data pipelines for programmatic or agent consumption, with strong attention to source level quality, documentation, testing, observability, and operational maintainability
- Familiarity with platform reliability practices, including observability, monitoring, debugging, security integration, root cause analysis, performance tuning, and production support at scale
Full Job Posting
About the Role
- We are looking for a Lead, Data Development, AI Platform to lead the team building and operating the technical platform behind Hootsuite's Analytics MCP.
- This includes routing infrastructure, orchestration services, agent infrastructure, and data pipelines that enable reliable AI driven analysis at scale.
- This is a hands on technical leadership role.
WHAT YOU'LL DO
- Lead the design and delivery of the orchestration layer that connects the Analytics MCP platform across its most complex surfaces.
- Develop clear technical recommendations for platform and orchestration architecture evolution.
- Own the operational reliability, scalability, quality, and observability standards for core Analytics MCP components.
- Set and uphold standards for data pipelines built for agent and programmatic consumption.
- Drive technical build and implementation of internal tooling and agents that improve AI Engineering workflows.
- Set the team's engineering standards and ways of working, while developing team members.
- Collaborate closely with AI Context & Integration and AI Data Architecture.
WHAT YOU'LL NEED
- 8+ years of hands on software, data, or AI platform engineering experience.
- Experience leading or mentoring a small engineering team.
- Strong hands on programming capability across backend services, APIs, data pipelines, or platform infrastructure.
- Experience building or operating orchestration across systems.
- Working knowledge of AI and LLM based systems.
- Experience building data pipelines for programmatic or agent consumption.
- Familiarity with platform reliability practices.
- Influence and storytelling: Ability to influence without direct authority.
- Inclusive Leadership: Builds inclusive, cohesive teams.
- Play to Win: Delivers results through others.
- Long Range Planning: Identifies technical, organizational, and dependency risks.
- Enablement: Challenges and supports others to deliver results.
WHO YOU ARE
- Solution seeker: You focus on tackling new challenges.
- Lifelong learner: You bring a growth mindset.
- Resilient adapter: In the face of change and ambiguity, you bring a thoughtful, calm approach.
- Intentional collaborator: You build positive working relationships.
- Critical challenger: You ask thoughtful, difficult questions.
- Active communicator: You listen actively and communicate ideas clearly.
- Integrated thinker: You look beyond your immediate role.
- Accountable owner: You take pride in the work you are responsible for.
- Bar raiser: You step up to help the team grow and succeed.
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