Lead Data Center Support Engineer
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Key skills for this role
Key Skills for This Role
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The role
Nebius is seeking a Data Center Support Engineer to serve as a senior technical escalation point within our data center operations. This role sits above entry-level and mid-level technicians and is designed for an engineer who thrives in bare-metal environments, has strong troubleshooting instincts, and can operate as a true “jack-of-all-trades” across hardware, networking, and systems.
Your responsibilities will include
- Serve as the primary escalation point for complex data center IT and hardware issues.
- Perform advanced troubleshooting across bare-metal hardware, break/fix, and networking issues.
- Mentor, train, and support entry-level and junior technicians (5–10 person influence).
- Develop, improve, and maintain SOPs, documentation, and training materials .
- Partner with stakeholders to improve processes and operational consistency across the data center.
We expect you to have
Strong experience with data center break/fix, hardware repairs, and bare-metal troubleshooting .
Working knowledge of basic networking and link-level troubleshooting .
Comfortable operating in the command line , with basic Linux experience .
Solid understanding of how data centers function end-to-end .
Experience creating SOPs, documentation, and training programs .
Demonstrated leadership experience mentoring or guiding 5–10 technicians .
Background in data centers, IT, computer science, or facilities-adjacent roles .
Preferred Exp
Experience using data or dashboards to understand operational health or trends.
Exposure to basic analytics, reporting, or visualizations related to data center operations.
Background as a data center technician transitioning toward more analytical or systems-focused work .
What we offer
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth within Nebius.
- Flexible working arrangements.
- A dynamic and collaborative work environment that values initiative and innovation.
- We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!
About Nebius
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