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Lead, Client Success

Publicis Groupe
Chicago, USA
Full-time
Lead · 8+ years experience
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Qualifications

  • What You’ll Bring With You
  • Bachelor’s Degree from a four-year college or university.
  • 8+ years of experience in digital marketing, media, analytics, or client success.
  • Experience in developing, nurturing and managing client relationships.
  • Proven track record of driving and maintaining revenue growth with clients
  • Exceptional organizational skills with the ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
  • Comfort working with performance data to monitor campaign health and identify trends.
  • Ability to build strong relationships with internal and external stakeholders
  • Excellent communication and interpersonal skills.
  • Highly organized with a strong attention to detail.
  • Why You Might Stand Out From Other Talent:
  • Direct experience within the digital media landscape, specifically with platform-based execution.
  • A self-starter who recognizes potential challenges early and approaches them with a proactive outlook.
  • A history of building strong client and internal partnerships to drive collective delivery excellence.
  • Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.
  • When you join Epsilon, we’ll create something EPIC together. We’re a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.
  • Check out a few of these resources to learn more about what makes Epsilon so EPIC:
  • Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
  • Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
  • Epsilon has five values that define our culture and guide us as we create value for our clients, our people and consumers. We seek candidates who align with our company values, demonstrate them and make them meaningful in their day-to-day work:
  • Act with integrity. We are transparent and have the courage to do the right thing.
  • Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
  • Innovate with purpose. We shape the market with big ideas that drive big outcomes.
  • Respect all voices. We embrace differences and foster a culture of connection and belonging.
  • Empower with accountability. We trust each other to own and deliver on common goals.
  • Because You Matter
  • As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to:
  • Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time
  • Family well-being: Parental/new child leave, childcare & elder care assistance, adoption assistance
  • Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
  • Epsilon benefits are subject to eligibility requirements and other terms.
  • Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants who need accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.
  • For San Francisco Bay and Los Angeles Areas: Epsilon will consider qualified applicants with criminal histories for employment in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
  • #LI-ML1
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Responsibilities

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