LEAD ADMINISTRATOR L2(CONTRACT)

C1:10+YEARS Servicenow role

Coimbatore, Pune, Hyderabad

WO rate:190k max

Should have 10+ years in managing the implementation of ServiceNow ITSM modules and Integration Projects.

Should have good understanding of ServiceNow project management Life Cycle from planning and design through deployment and stabilization.

Experience in managing /coordinating with ITSM cross functional teams and other implementation vendors.

Good understanding of ServiceNow platform, its modules and IT Service Management (ITIL) principles.

Drive Change Management, training and communication to support adoption.

should have good experience in defining scope, developing a detailed project plan, timelines, milestones and deliverables.

Proactively identify ServiceNow projects risks and implementing mitigation Plans.

Facilitate Weekly status meetings and provide regular reporting to all the stakeholders.

Do

Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)

Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution

Conduct technology capacity planning by reviewing the current and future requirements

Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable