Launch Operations Specialist

2+ years in a data-heavy operations, implementation, or migration role — hands-on experience extracting, transforming, and validating data across systems.

Proven ability to manage a high volume of concurrent projects and customer-driven deadlines.

A track record of building or improving processes and tooling, not just executing existing ones.

Advanced Excel / Google Sheets skills (formulas, lookups, data cleaning, automation).

Genuine excitement about AI — you already use AI tools to automate and accelerate your work, and want to push that further.

Quick to learn new software and systems, including navigating unfamiliar payroll/HR platforms.

A builder mindset — you look for ways to turn manual work into repeatable tools and automations.

Highly organized with meticulous attention to detail.

Strong relationship skills — you build trust with Launch Managers and clients alike.

Clear, proactive communication, especially when flagging data issues or corrections.

Comfort operating through ambiguity while keeping projects on track.

Payroll and/or tax knowledge.

Familiarity with common prior providers (e.g., ADP, Paychex, QuickBooks, Sage/Foundation).

SQL, scripting, or other automation experience beyond spreadsheets.

Recruiter Screen

Hiring Manager Interview

Take Home Exercise

Team Round

Final Leadership Interview

We believe the magic of Miter comes from working side by side. We also believe in work flexibility. For roles that are listed as hybrid, our approach is 3 days a week in the office giving us the chance to connect, brainstorm, and build stronger relationships. If you live within a reasonable commute to either our New York City or San Francisco offices, we ask that you work in our hybrid approach.

Otherwise, for roles listed as remote or in other cities where we don't have an office location, there is no requirement to work in our hybrid approach. We do travel a few times a year for onboarding, company-wide and team specific off-sites!

Not seeing a role that matches your background right now? Apply to our Talent Community , and we’ll reach out if a role opens up that aligns with your experience!

Miter provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Miter uses AI-assisted tools as part of our hiring process to help our recruiting team manage and review applications more efficiently. We want to be transparent about how this works.

What the AI does: When you apply to a role at Miter, an AI tool may review your application against the specific qualifications and requirements posted for that job. This tool identifies whether your experience appears to meet, partially meet, or not meet each stated requirement, and it provides supporting evidence from your application for every assessment it makes.

What the AI does not do: The AI does not make hiring decisions. It does not reject, advance, or rank candidates on its own, and it does not assign you a numerical score. Every application is reviewed by a member of our recruiting team, who makes the final call on whether you move forward. The AI is a tool that helps our team prioritize their time across a high volume of applications. It is not a substitute for human judgment.

What information it uses: The tool evaluates the application materials you submit (your resume and any other application content) against role-specific criteria our team has defined. It does not pull information from external sources such as social media or professional networking profiles, and personal identifying information is removed from your materials before any AI review takes place.

Human oversight: Our recruiting team periodically reviews how these tools are performing to check for unintended patterns in outcomes, and we retain the ability to override any AI-generated assessment at any time.

Your options: If you would like to know more about how AI is used in connection with your application, or if you would prefer your application be reviewed through a fully manual process without AI assistance, contact us at [ talent@miter.com ] and we will accommodate that request.