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L2 Support Engineer
Sutherland
Remote, IND
Full-time
Mid · 3+ years experience
Remote
Discovered 3 weeks ago
NinjaOneDatadogSplunkAWSGCP
Free
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Key Skills for This Role
NinjaOneDatadogSplunkAWSGCP
Full Job Posting
Required Skills
- Strong problem-solving and deep troubleshooting ability.
- Understanding of radiology workflows (PACS, DICOM preferred).
- Hands-on expertise with RMM tools (NinjaOne) and observability tools (Datadog/Splunk).
- Knowledge of cloud concepts (AWS/GCP basics).
- Strong escalation judgment and communication skills.
- 3–6 years in L2 support, NOC/SRE, platform support, or medical device support.
- Experience troubleshooting workflows, logs, device performance, and network issues.
- All your information will be kept confidential according to EEO guidelines.
About Sutherland
Business Process Outsourcing & Call Centers60000 employeesFounded 1986
Global digital transformation and business process management company.
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