KYC Policy Implementation Manager

Support the Business in understanding the impacts of changes in regulatory requirements;

Approach implementation of changes from a Business, Client, and RM lens;

Policy Implementation

Support the end-to-end change process from initial policy consultation to delivery and warranty, whether for changes to Group Standards or local Country Addenda:

Perform Client Lifecycle Impact Assessment (“CLIA”) related to policy changes;

Support the implementation and enhancements of systems, processes, and controls;

Engage with Delivery Operations and Client Management Teams to define and operationalise process changes arising from new or evolving requirements;

Support training and communications to the user community;

Facilitate ongoing improvement of KYC/CDD processes;

Work closely with Regional stakeholders to enhance the quality of process guidance based on user feedback and thematic issues identified via Quality Control.

FC E2E Transformation – KYC Trigger Based Reviews

Act as KYC Subject Matter Expert to the programme

Ensures compliance of business rules engine to internal policies and procedures

Redevelop Line of business procedures to match the new operating model

Review and sign off fitness of individual capabilities such as Trigger Rules engine, data aggregator

Support engagement with the Network countries in their adoption of the framework

Assess local KYC requirements against Global Key Risk Attributes and support codification thereof

Participate in other ad-hoc aspects of the programme

Support the application of risk management disciplines as required such as recording and tracking of risk events;

Follow at all times operational risk management requirements.

Adhere at all times to applicable governance requirements.

Display exemplary conduct and live by the Group’s Values and Code of Conduct .

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

KYC Process Owner

FFG and CL Transformation stream Leads

Regional, cluster and in-country Client Management Teams (CMT) and CDD Execution Teams

GBS Operations

Group, Cluster and Country Conduct and Financial Crime Compliance (CFCC)

Country Operational Risk

Product Owners for core Client Life Cycle Management systems and tools

Other stakeholders as involved from time to time in the policy implementation process

Written Communication

Core

Verbal Communication

Interpersonal Skills

MS Office

Data analysis – Excel

Presentation – PowerPoint

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term