company_site
Keyholder
South Moon Under
Reston, USA
Part-time
Mid
Onsite
Discovered 1 weeks ago
Microsoft OfficeMicrosoft TeamsPOS
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Microsoft OfficeMicrosoft TeamsPOS
Key Skills for This Role
Microsoft OfficeMicrosoft TeamsPOS
Full Job Posting
- Understand and communicate the South Moon Under brand to all customers
- Ensure expected customer service levels are maintained and exceeded by the team
- Create a selling environment that is focused on a seamless end-to-end experience driven by customer engagement, personalized outfitting, and adding value to the visit
- Emulate the brand aesthetics and embody a strong sense of fashion and enthusiastic attitude
- Continually assess and take action on the level of personalized service offered by Stylists, ensuring that Stylists are creating tailored experiences for all customers that leave them feeling special
- Resolve customer feedback and address issues in the moment, including customer escalations and urgent requests
- Assist the Store Leader and Assistant Store Leader in managing all aspects of the retail business, as well as make informed decisions based on both qualitative and quantitative data
- Build positive relationships with peers and contribute to positive team morale
- Hold the team accountable for maintaining retail standards and store cleanliness
- Support with performance management activities by partnering with the Store Leader
- Collaborate with team members to ensure superior customer service and support store operations
- Maintain South Moon Under’s visual and operational standards while keeping the focus on customers
- Consistently meet and/or exceed all goals and objectives for the store by monitoring and taking action on relevant key performance metrics to achieve goals and capture opportunities
- Manage the completion of the daily shipment and omni fulfillment processes
- Manage immediate impacts of business disruption to support operational continuity (e.g. weather, team absenteeism, store closures, health, and safety response, etc.)
- Lead and move dynamically on the floor to assess and fulfill the needs of the business, team, and customers
- Understand and adhere to people safety policies and procedures
- Perform work in accordance with applicable policies, procedures, and laws or regulations
- Perform other duties related to the qualifications and requirements of the job
- High School Diploma required; associate degree preferred
- Experience in a management-level position in a specialty retail environment preferred
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at South Moon Under
Keyholder
Ocean City, USA
Discovered TodayPart-time
Year-round Stylist (Sales Associate)
Gaithersburg, USA
Discovered 2 days agoPart-time
Keyholder
Gaithersburg, USA
Discovered 2 days agoPart-time
Stylist (Sales Associate)
Virginia Beach, USA
Discovered 2 days agoPart-time
Key Holder
King of Prussia, USA
Discovered 1 weeks agoPart-time
Stylist (Sales Associate) - Year Round
Jacksonville, USA
Discovered 1 weeks agoPart-time
Stylist (Sales Associate)
Arlington, USA
Discovered 1 weeks agoPart-time
Keyholder (YEAR ROUND)
Palm Beach Gardens, USA
Discovered 1 weeks agoPart-time