Key Account Manager-Transportation Segment

Role Overview

Account Management and Engagement

• Develop and maintain relationships with strategic transportation customers.
• Act as the primary point of contact for assigned key accounts.
• Conduct regular business reviews, account planning sessions, and executive engagement activities.
• Develop account growth plans across customer investment and infrastructure portfolios.

Sales and Business Development

• Identify and develop new opportunities within existing and target accounts.
• Drive sales of solutions, software, services, and digital offerings for transportation infrastructure.
• Lead commercial negotiations, contract renewals, framework agreements, and strategic partnerships.
• Maintain a strong sales pipeline to achieve assigned growth targets.

Strategy and Collaboration

• Engage senior decision-makers on smart mobility, operational efficiency, sustainability, electrification, decarbonization, cybersecurity, and digital transformation.
• Present value propositions, ROI analyses, and transformation roadmaps.
• Collaborate with sales specialists, engineering, project execution teams, and marketing.
• Engage consultants, system integrators, and EPCs to influence specifications and solution adoption.

Performance and Reporting

• Achieve sales, profitability, and customer satisfaction targets.
• Monitor account performance, pipeline health, forecast accuracy, and business opportunities.
• Escalate and resolve customer issues while maintaining customer experience.
• Maintain accurate account and opportunity information in CRM tools.

Qualifications and Experience

• Bachelor's degree in engineering, business, transportation systems, or a related discipline.
• At least 8 years of experience in key account management, technical sales, or business development in relevant sectors.
• Proven experience managing strategic accounts and complex sales cycles.
• Experience engaging C-level executives and senior stakeholders.
• Experience with CRM tools and account planning methodologies.
• Excellent communication, presentation, commercial, negotiation, and relationship management skills.
• Knowledge of the UAE and Gulf transportation and infrastructure market is highly desirable.