Key Account Manager

Key Account Executive – Modern Trade: Panda & Bin Dawood Group

Al Naghi Company is looking for an experienced Key Account Executive – Modern Trade to join our team in Jeddah.

We are seeking a proactive and commercially minded candidate with hands-on experience in FMCG Modern Trade, strong customer-management skills, and the ability to ensure effective execution across key retail accounts.

• Support the management and development of assigned Modern Trade accounts.
• Maintain strong day-to-day relationships with customers, buyers, and relevant account stakeholders.
• Follow up on orders, deliveries, stock availability, and collections to ensure smooth account operations.
• Monitor sell-in, sell-out, stock levels, OOS, and account performance.
• Ensure agreed promotions, listings, pricing, and visibility activities are executed correctly.
• Coordinate closely with Sales, Supply Chain, Finance, Trade Marketing, and other internal teams to resolve operational issues.
• Follow up on customer claims, deductions, and outstanding commercial matters.
• Prepare regular sales reports, account performance updates, and action plans.
• Identify potential sales opportunities and support the KAM in achieving account targets.
• Conduct regular market and store visits to ensure strong execution and identify gaps.

• Previous experience in FMCG Modern Trade in Saudi Arabia.
• Hands-on experience dealing with major Modern Trade retailers.
• Previous experience handling Panda Retail Company will be a strong advantage.
• Good understanding of Modern Trade operations, including orders, promotions, stock management, and customer follow-up.