Key Account Manager

Responsibilities

• Create and manage an annual business plan by account.
• Proactively identify new and different business opportunities to provide increased sales.
• Stay up to date with all industry trends, issues, and news.
• Ensure all business opportunities for EMS are managed professionally and cross-selling opportunities are maximized.
• Ensure all EMS products obtain maximum focus and opportunities.
• Maximize all networking opportunities and other relevant meetings. Visit all customers as required on a regular call cycle.
• Develop and maintain strong relationships with key account customers.
• Manage relationships with all contacts, including negotiating yearly contracts.
• Provide strong representation for the company at all times.
• Work closely with Product and Marketing personnel to ensure all sales opportunities are maximized.
• Ensure strong internal communication to assist all departments in the company in understanding the accounts, listings, pricing, etc.

Qualifications / Requirements

• Excellent verbal communication and interpersonal skills.
• Ability to work closely with the Customer Service department.
• Ability to produce presentations and business proposals, with strong negotiation skills.
• Ability to execute expansion tactics and meet monthly sales targets.
• Self-motivated, with strong planning skills.
• Strong sales and business acumen.
• Clear strategic mindset with an analytical focus.
• Strong rapport and relationship-building capabilities at a commercial level.
• Ability to communicate, present, and negotiate at all levels.
• Innovation and creativity.
• Results-driven approach.
• Marketing and product development skills.
• Ability to work autonomously.
• Project management, problem-solving, organizational, and planning skills.
• Advanced computer literacy.
• Business plan and report writing skills.
• Good understanding of the relevant industry.

Education / Experience