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Key Account Manager
James Fisher and Sons plc
Remote, GBR
Full-time
Mid
Remote
Discovered 2 weeks ago
Free
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Key Account Manager United Kingdom, Remote Permanent, Full-time
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About the Role
Key Account Manager United Kingdom, Remote Permanent, Full-time
The Role
As Key Account Manager, you will play a pivotal role in strengthening and growing JFD’s presence across the UK, European and NATO defence sectors. Working with strategically important customers, you will develop deep customer relationships, enhance understanding of their evolving requirements and position JFD as a trusted long-term partner.
This is a relationship-focused role that combines account management, business development and strategic sales activity to drive customer satisfaction, identify growth opportunities and support the delivery of exceptional service. You will work closely with customers, partners and suppliers to build collaborative relationships that create mutual value and contribute to long-term business success.
Success in this role requires a commercially minded professional with excellent communication and stakeholder management skills, strong problem-solving ability and the capability to manage multiple priorities in a dynamic environment. The position offers significant customer engagement and may require occasional overseas travel to support key accounts and business objectives.
What you’ll be doing
Develop and maintain strategic key account relationships, building trusted partnerships that support long-term growth and customer success.
Create and execute key account plans through stakeholder mapping, customer engagement and opportunity development.
Identify customer needs, business opportunities, risks and mitigation strategies to strengthen account performance and retention.
Engage directly with customers, partners and key stakeholders, acting as a trusted point of contact and advocate for the customer.
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