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Key Account Manager
Synthomer
Remote, USA
Full-time
Senior · 5+ years experience
Remote
Discovered 2 weeks ago
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Key Account Manager – Adhesives (Hot Melt & Pressure Sensitive Adhesives)
We're looking for an experienced Key Account Manager with deep industry contacts in the adhesives market and strong expertise in hot melt and pressure-sensitive adhesive (PSA) technologies.
This role is responsible for driving profitable sales growth by identifying, developing, and executing strategic opportunities that support both the short- and long-term objectives of the Adhesive Solutions business across the Americas. Working closely with customers and cross-functional teams, the Key Account Manager will build a robust opportunity pipeline, develop strategic account plans, and deliver sustainable business growth.
Key Responsibilities
- Drive new business development by identifying unmet customer needs, prioritizing opportunities, coordinating internal resources, and commercializing solutions.
- Develop and execute strategic account plans that outline customer strategies, key stakeholders, value chain positioning, historical performance, and growth opportunities.
- Build and maintain strong relationships with existing and prospective customers to drive business retention and expansion.
- Document customer interactions, opportunities, and sales activities within the CRM system.
- Deliver against agreed business targets, including sales volume, margin, profitability, and working capital objectives.
- Leverage forecasting tools to provide accurate sales projections and business insights.
- Monitor progress against plans, proactively communicate risks, and implement contingency actions when needed.
- Collaborate with Technical, Marketing, Supply Chain, and other cross-functional teams to accelerate growth and enhance customer satisfaction.
Qualifications & Experience
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