Junior Product Specialist

Overview

Role Type:** Full-time

Role Purpose

Customer Engagement & Field Execution

• Supports the promotion of assigned products within approved indications and Company guidelines.
• Conducts face-to-face and virtual calls with healthcare professionals, using approved promotional materials.
• Delivers core product messages accurately and compliantly, with coaching from line management.
• Builds professional relationships with target HCPs over time, focusing on trust and credibility.

Territory & Activity Management

• Supports achievement of territory objectives through disciplined execution of call plans.
• Maintains accurate and timely CRM reporting in line with Company policies.
• Applies customer segmentation guidance provided by the Company to ensure appropriate call frequency and channel mix.
• Keeps customer information updated to support effective planning and follow-up.

Product & Disease Knowledge

• Develops solid understanding of disease areas, assigned products, and key competitors.
• Stays up to date with product information and clinical data provided through internal training.
• Actively participates in training programs, coaching sessions, and field accompaniment.

Cross-Functional Collaboration

• Works collaboratively with Sales Managers, Marketing team, Medical team, and other internal stakeholders.
• Supports the execution of brand initiatives and local promotional activities.
• Assists in the organization of educational meetings, symposia, and congresses when required.

Compliance & Quality

• Fully complies with local laws, HCBI guidelines, FCPA, and the Policy on Business Conduct.
• Reports Adverse Events and product quality complaints in line with J&J Pharmacovigilance requirements.
• Demonstrates high standards of ethics, transparency, and professionalism in all interactions

Qualifications And Requirements

• **Education:** Minimum Bachelors Degree.
• **Experience:** Entry level – no previous experience required. Fresh graduates with strong potential and learning agility will be considered.
• Willingness to learn, receive feedback, and continuously develop capabilities.
• Professional proficiency in written and spoken **English**.

Leadership Behaviors (J&J Framework)

• **LIVE OUR CREDO** - Acts with integrity, puts patients and stakeholders first, and follows the highest standards of quality, compliance, and ethics.
• **CONNECT** - Builds respectful relationships, collaborates openly, and contributes positively as a team member.
• **SHAPE** - Demonstrates curiosity and openness to new ideas, adapts to change, and shows resilience when learning new skills.
• **GROW** - Takes ownership of personal development, seeks feedback, and shows commitment to continuous improvement.