Junior IT Support Engineer

Neilson Financial Services | Sydney | Australia | Onsite | Full-time Permanent Reporting to: Support Team Lead / Head of Support Services

Neilson Financial Services is a rapidly growing insurance company providing innovative, customer-focused life insurance products across the UK, Australia, NZ and Canada .

We make a real difference in people's lives by giving them certainty about caring for the people who matter most. We're there for our customers when they can't be there for their loved ones.

And we're growing fast.

That's where you come in.

At Neilson, we do more, try harder, and go further.

You’ll join a flat, transparent, no-ego Tech Support team where everyone pitches in. Ideas are welcomed and there’s plenty of opportunity to learn.

This is more than a traditional helpdesk role. As the business grows, so will your exposure and responsibility, with the opportunity to take ownership of systems and technology.

If you’re curious, solutions-focused and want to build a career in IT, this is a great place to start.

You'll be the face of 1st and 2nd line support, helping our people get the most from their technology.

You'll be onsite working in a fast-paced environment where no two days are quite the same.

You'll also get involved in infrastructure projects, security initiatives and application support – giving you exposure well beyond traditional helpdesk work.