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indeed

Junior IT Support Engineer

CONVRGNT VALUE ENGINEERING LLC
Dubai, UAE
Fulltime
Entry
2 months ago
engineeringdesignproject managementmaintenancequality controltechnical
Free

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Location:** UAE

**Experience:** 2–3 Years (UAE experience preferred)

Job Summary

We are seeking a motivated **Junior IT Support Engineer** to provide day-to-day technical support for end users and assist in maintaining IT systems across office and project sites.

The ideal candidate should have basic troubleshooting skills and a strong willingness to learn and grow in IT infrastructure support, especially within a **construction project environment**.

Key Responsibilities

  • Provide first-line IT support to users via phone, email, and onsite assistance
  • Troubleshoot hardware and software issues (Windows OS, MS Office, printers, laptops)
  • Install, configure, and set up desktops, laptops, and standard applications
  • Assist in user account setup, password resets, and email configuration
  • Support network connectivity issues (Wi-Fi, LAN, internet access)
  • Install and troubleshoot printers and shared devices
  • Assist senior IT engineers in system upgrades and maintenance tasks
  • Maintain IT inventory and update asset records
  • Support employee onboarding and offboarding IT setup
  • Document IT issues, solutions, and standard procedures

Basic Networking Support

  • Assist in troubleshooting LAN/Wi-Fi connectivity issues
  • Support IP configuration and basic network setup
  • Assist in printer sharing and device connectivity
  • Escalate advanced network issues to senior IT team

Requirements

  • Bachelor’s Degree in IT, Computer Science, or related field
  • 2–3 years of IT support experience
  • *(UAE construction company experience is highly preferred and an added advantage)*
  • Basic knowledge of Windows OS, MS Office, and hardware troubleshooting
  • Understanding of basic networking concepts
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced construction project environment
  • Immediate joiners preferredSalary & Benefits
  • Salary: As per company standards (based on experience)
  • Other benefits: As per UAE Labour Law

Preferred Skills

  • Positive attitude and team player
  • Basic hands-on IT hardware setup experience
  • Ability to follow instructions and work under supervision
  • Willingness to learn and grow in IT infrastructure field

Salary & Benefits

  • Salary: As per company standards (based on experience)
  • Other benefits: As per UAE Labour Law

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