Jr. Program Manager

Support end-to-end delivery of multiple operational from intake to closure.

Build and maintain program plans, timelines, RAID logs (Risks, Assumptions, Issues, Dependencies), and status reporting.

Track milestones and follow-ups, coordinate stakeholders, leaders, SMEs and ensure actions are closed on time.

Track program KPIs and present insights to stakeholders (quality, delivery, compliance, adoption).

Build simple, reliable reporting mechanisms (Excel/SharePoint lists/Power BI where available).

Identify bottlenecks and propose data-backed improvements.

Communicate changes effectively through release notes, announcements, FAQ updates, and training coordination.

Support change management & Demonstrated performance as a change agent.

Implement monitor and maintain QMS to standards, Regulatory & contractual requirements.

Analyze data and provide information for management team to make decisions.

Coordinate and conduct periodic internal audit, external audit, etc.

Coordinate RCA process and be responsible for non-conforming database maintenance.

Establish, maintain and improve metrics in Quality and Continuous Improvement.