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Jr. Desktop Support Engineer
Meazure Learning
Hyderabad, IND
Full-time
Entry
Onsite
Discovered Yesterday
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The Role
We are looking for a motivated and tech-savvy individual to join our IT team as a Jr. Desktop Support Engineer. The Desktop Support Engineer will be responsible for providing technical assistance and support to end-users, ensuring that all desktop systems, hardware, software, and peripheral devices function efficiently.
The Responsibilities
- Provide Technical Support: Assist in troubleshooting and resolving hardware and software issues on desktops, laptops, and other devices.
- Installation and Configuration: Install, configure, and maintain operating systems, software applications, and hardware peripherals.
- User Assistance: Respond to user inquiries and provide support via phone, email, or in-person to resolve technical issues promptly.
- System Maintenance: Perform regular maintenance tasks, including system updates, backups, and patch management.
- Documentation: Maintain accurate records of support requests, resolutions, and hardware/software inventories.
- Continuous Learning: Stay updated on the latest technology trends, software updates, and industry best practices.
Additional Position Information
Onsite
Location: HYDW
Core Hours: Rotational Shift
Core Days Worked: To be determined
The Desired Attributes
The Desired Attributes: Education : Bachelor's degree in Computer Science, Information Technology, or a related field preferred. Experience : Fresher Technical Skills :
Education : Bachelor's degree in Computer Science, Information Technology, or a related field preferred.
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