أخصائي اول - تسجيل المركبات

Overview

Job Purpose

Strategy

• Develop and update proposals for legislation and laws regulating vehicle licensing activities, reflecting emerging variables and developments in the Emirate in coordination with the legal team.
• Develop integrated plans to improve vehicle licensing services, define initiatives and milestones, monitor progress, and prepare updates for management on service performance and transformation outcomes.
• Conduct benchmarking studies on vehicle registration services and digital transformation, comparing with leading practices and evaluating maturity to identify improvement opportunities and recommended actions.
• Identify obstacles and challenges hindering initiatives to develop licensing services and recommend strategic interventions, resource needs, and stakeholder actions to address them.

Operations

• Monitor vehicle registration and licensing processes in Dubai, review transactions, and verify data correctness and compliance with approved laws, legislation, policies, and procedures.
• Work with trusted agents, agencies, and other entities delivering licensing and registration services to review and manage agreements, performance appraisal standards, and compliance monitoring mechanisms.
• Oversee coordination with traffic departments in various emirates on vehicle licensing transactions, clarifying requirements, resolving issues, and aligning procedures with Authority standards.
• Coordinate design and execution of tests and experiments for vehicle registration services with relevant departments, ensuring scenarios, data, and validation criteria reflect service requirements.
• Oversee the analysis of complaints, requests, suggestions, and observations related to vehicle registration received through official channels within stipulated periods and propose practical solutions to address customer and process issues.
• Participate in managing and closing audit points for licensing transactions and violations by analyzing root causes, proposing corrective actions, and tracking implementation with concerned parties.

Product And Process Improvement

• Guide preparation and development of procedures to encourage timely vehicle ownership renewal, supporting reductions in expired and terminated vehicles across the Emirate.
• Contribute to the development of procedures for vehicle recall campaigns in coordination with internal and external entities, ensuring accurate customer outreach and compliance with manufacturer and regulatory requirements.
• Contribute to managing and updating vehicle licensing procedures and services to ensure accurate vehicle data in the traffic system and consistent application of approved processes with competent authorities.
• Recommend the design of special controls and work rules that ensure proper collection of violations related to vehicles and traffic files during transaction completion.
• Execute agreed recommendations to enhance digital transformation maturity in vehicle registration services and coordinate follow-up with relevant technical and business stakeholders.

Physical Working Conditions

• Work primarily in an office environment using traffic systems, analytical tools, and electronic records, with occasional meetings or workshops with internal departments, agents, and external authorities as required.
• المؤهلات و المهارات

Job Qualifications & Requirements

• Bachelor’s/ Master’s degree in Business Administration, Public Administration, Information Systems, Industrial, or Systems Engineering
• 6+ years in case of Master's degree (8+years in case of Bachelor's degree)
• Preferred: Certifications such as Lean Six Sigma Green Belt, ITIL Foundation certification, Certified Business Analysis Professional (CBAP)
• **فئة الوظيفة****:** التراخيص
• **جهة العمل****:** هيئة الطرق والمواصلات**الإدارة****:** ترخيص المركبات**المستوى التعليمي****:** بكالوريوس**الجنسية المطلوبة****:** اماراتي**الراتب الشهري****:** غير محدد**طبيعة الدوام****:** دوام كامل**تاريخ الإعلان****:** 01-04-2026**تاريخ سحب الإعلان عن الوظيفة****:** 01-05-2026