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Role Description:
Responsibilities: • Provide L1, L2, L3 support to various Post Trade Processing applications (Middle-Office, back-office, Settlements). • Work on service requests using the Incident / Problem / Service management workflow, raised by business users and provide resolution. • Work closely with SME's on any such requests as per the needs. • Work independently and represent status on different tasks with SME’s. • Implement methods for continually improving the support systems/processes. • Provide application and system monitoring. • Handle Change Management. • Provide release management services. • Perform fail-over and manage disaster recovery activities. • Support day-to-day operational activities across multiple Post Trade Processing applications and ensure timely resolution of issues. • Coordinate with internal teams and stakeholders to maintain service quality and application availability. • Monitor application performance and proactively identify potential risks that may impact business operations. • Participate in incident triage, root cause analysis, and follow-up actions to prevent recurring issues. • Assist in maintaining operational documentation and support procedures in line with organizational standards.
Skills: • Production Support / Dev Ops / SRE (Min 4 years of experience) • AWS and Snowflake • DevOps/ SRE • Various RDBMS (Oracle, MS SQL Server, Sybase etc) • Batch Job Schedulers (TWS / Autosys) • Operating System - Windows and UNIX • Scripting (Python). • Incident Management
Good to have: • Prometheus/ Grafana • Knowledge of Capital Markets (Trade lifecycle, Settlement process) • Knowledge of SWIFT • Knowledge of Settlement Applications • Familiarity with enterprise support environments and operational best practices.
If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Role Description:
Responsibilities: • Provide L1, L2, L3 support to various Post Trade Processing applications (Middle-Office, back-office, Settlements). • Work on service requests using the Incident / Problem / Service management workflow, raised by business users and provide resolution. • Work closely with SME's on any such requests as per the needs. • Work independently and represent status on different tasks with SME’s. • Implement methods for continually improving the support systems/processes. • Provide application and system monitoring. • Handle Change Management. • Provide release management services. • Perform fail-over and manage disaster recovery activities. • Support day-to-day operational activities across multiple Post Trade Processing applications and ensure timely resolution of issues. • Coordinate with internal teams and stakeholders to maintain service quality and application availability. • Monitor application performance and proactively identify potential risks that may impact business operations. • Participate in incident triage, root cause analysis, and follow-up actions to prevent recurring issues. • Assist in maintaining operational documentation and support procedures in line with organizational standards.
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Skills: • Production Support / Dev Ops / SRE (Min 4 years of experience) • AWS and Snowflake • DevOps/ SRE • Various RDBMS (Oracle, MS SQL Server, Sybase etc) • Batch Job Schedulers (TWS / Autosys) • Operating System - Windows and UNIX • Scripting (Python). • Incident Management
Good to have: • Prometheus/ Grafana • Knowledge of Capital Markets (Trade lifecycle, Settlement process) • Knowledge of SWIFT • Knowledge of Settlement Applications • Familiarity with enterprise support environments and operational best practices.
If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Global management and technology consultancy dedicated to the financial services and energy industries, operating as a Wipro company.
Visit company websiteJobs and hiring trendsMid · 4+ years experience
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