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ITS Director – Fare Collection System

AtkinsRéalis
الرياض, KSA
Full Time
Director
Onsite
1 months ago
Intelligent Transport Systems (ITS)Fare Collection SystemsAutomatic Fare Collection (AFC)Customer Contact Center (CCC)System IntegrationVendor Management
Free

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Key skills for this role

Intelligent Transport Systems (ITS)Fare Collection SystemsAutomatic Fare Collection (AFC)
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Overview

  • The ITS Director for Fare Collection Systems with a minimum of 12 years senior technical and management experience and a university degree, shall be responsible for the overall management, performance, and integration of the fare collection system of the Intelligent Transport Systems (ITS) across th

Role and Responsibilities

  • Oversee the performance, reliability of the Fare collection systems including AFC, CCC as well as all integration with AVM and Journey Planning systems.
  • Ensure effective interface management between Bus Contractors, ITS Contractors, and external systems and stakeholders such as Metro.
  • Monitor system performance and resolve inconsistencies, faults, and integration issues.
  • Ensure robust revenue collection and management processes are implemented between the operators and the Client finance department.
  • Ensure contractors meet contractual KPIs and performance targets.
  • Oversee maintenance, backup, cybersecurity, and data protection practices for all systems.
  • Lead vendor and contractor management related to ITS systems.
  • Ensure proper implementation of software management best practices and data security requirements.
  • Review and approve all technical deliverables submitted by ITS contractors.
  • Identify and close any responsibility gaps related to ITS scope.
  • Ensure timely implementation of interfaces to support smooth bus operations.
  • Lead stakeholder reporting related to ITS performance and compliance.

Qualification & Education Requirements

  • Bachelor degree in Engineering, IT, or related field

Mandatory Experience

  • Minimum 12 years of experience in ITS and transport systems or related fields
  • Proven experience in managing large scale ITS systems integrations and management of their operations and maintenance
  • Experience in contractor and stakeholder management
  • Strong understanding of system interfaces, software management, and cybersecurity
  • Experience in KPI monitoring and performance management

Additional Notes

  • Proven ability to lead diverse, multidisciplinary teams and foster a culture of technical excellence.
  • Excellent communication and stakeholder management abilities
  • Ability to manage complex, multi contractor environments
  • Strong analytical and problem solving skills
  • Full time on project site in Riyadh

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