Itential Careers - Senior Project Manager

Required Skills/Abilities

• Four-year degree or equivalent experience (5+ years relevant work).
• Strong project planning, scheduling, and organizational skills.
• Enterprise software delivery experience, including familiarity deploying enterprise software in both SaaS and on-premises environments, including hybrid architectures where cloud-hosted product components integrate with customer-managed infrastructure.
• Working knowledge of common implementation dependencies: databases, application gateways, site-to-site VPN tunnels, SSO/identity providers, and secrets management.
• Able to hold credible conversations with customer infrastructure, security, and network teams to ensure project success.
• Recognizes when a customer-side blocker (firewall rules, certificate issues, server readiness, etc.) will impact the delivery timeline and escalates before it does.
• Excellent written, verbal, client-facing, and internal communication skills.
• Proficiency with Microsoft Office.
• PMP or PMI-ACP certification (preferred).
• Experience with change-management processes for professional services projects.
• External and internal customer-relationship management experience (preferred).
• Ability to manage multiple high-profile workstreams in parallel.
• Experience creating or reviewing professional services SOWs (preferred).

What Success Looks Like in This Role

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Sitting: Constantly (6-8 hours per day) for computer work, meetings, and project coordination
• Standing/Walking: Occasionally for team meetings and customer presentations
• Lifting: Occasionally lift/carry up to 15 pounds (project materials, equipment)
• Vision: Constantly use close vision for computer work, project documentation, and reporting
• Hearing: Frequently for customer calls, team meetings, and stakeholder communications
• Communication: Constantly communicate with customers, engineering teams, and executive management
• Manual Dexterity: Constantly use hands/fingers for keyboard use and documentation

Work Environment

Compliance Statements