Itential Careers - EMEA Enterprise Account Executive

Duties/Responsibilities

• Manage the full sales cycle — from first contact through close — using a consultative, insight-led approach that helps buyers quantify the cost of manual operations and the ROI of agentic automation.
• Define and execute sales plans for an assigned geographic territory to exceed software sales goals through prospecting, qualifying, managing, and closing opportunities.
• Build and maintain executive-level relationships (CIO, VP Network Engineering, VP Infrastructure) that position Itential as a strategic platform partner, not a point-solution vendor.
• Coordinate resources throughout the sales cycle — including Sales Engineering, client-partner executives, architects, sales leaders, and Customer Success — to execute Itential's sales process effectively.
• Lead Quarterly Business Reviews (QBRs) that connect Itential's agentic automation roadmap to the customer's evolving infrastructure strategy.
• Drive account scorecard improvements, identify adoption and expansion opportunities, and secure software renewals.
• Perform regular customer, market, product, and competitive analyses to meet account objectives and strategies.
• Negotiate and present account proposals and contracts, gaining internal alignment across cross-functional partners (Finance, Legal, RevOps).
• Manage and track customer accounts, opportunities, and renewal information in Salesforce; use AI-assisted sales tools — conversation intelligence, deal scoring, and generative AI for outreach personalisation — to increase efficiency and improve buyer engagement quality.
• Participate in team-building and company-growth activities including strategy setting, sales training, marketing efforts, and customer success engagements.

Core Qualifications

• Experience and Background
• Demonstrated experience in enterprise software sales, with a focus on new logo acquisition, account expansion, and SaaS offerings.
• A track record of delivering software revenue and building valuable customer relationships in complex enterprise account organisations.
• Demonstrated ability in territory and business planning, tactical execution, and proven selling strategies within large, matrixed organisations.
• Technical Skills
• A working understanding of network technologies and SaaS offerings, sufficient to engage credibly with technical buyers.
• Proficiency with Salesforce for opportunity and account management; familiarity with sales tech tools such as Gong, Outreach, LinkedIn Sales Navigator, ZoomInfo, 6sense, and Amazon QuickSight.
• Interpersonal and Professional Skills
• Strong communication and presentation skills with business acumen appropriate for engaging at C-suite and VP level.
• An ambitious, goal-oriented, and customer-focused mindset with the ability to differentiate Itential's value proposition clearly.
• A growth mindset — consistently working to improve skills and adapt in a rapidly changing environment.
• Humble confidence with a bias towards action.

Desirable (Nice to Have)

What We Offer

• Competitive salary.
• 28 days' paid annual holiday plus bank holidays in England and Wales.
• Auto-enrolment pension scheme (details provided on joining).
• Private medical insurance (subject to scheme provider acceptance).
• Monthly mobile telephone contribution (up to £75) for a Euro Plan.
• Monthly home working contribution (up to £50) towards utilities and broadband.
• Company-provided laptop and equipment for home working.

Working Arrangements

Probationary Period

Legal and Compliance Notices