IT Team Leader
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Key skills for this role
About the Role
UrbaCon Contracting & Trading Company seeks an IT Team Leader to oversee a team of IT professionals, ensuring effective delivery of IT services and support. The role involves assigning tasks, managing workload, providing technical guidance, and collaborating with stakeholders.
Key Skills for This Role
Responsibilities
- Provide leadership and direction to the IT team, setting goals and performance expectations
- Allocate resources and manage workload distribution among team members
- Mentor and coach team members on technical issues and professional development
- Foster a collaborative and positive work environment promoting teamwork and knowledge sharing
- Monitor team performance and implement improvements
- Collaborate with IT leaders and stakeholders to align IT initiatives with business goals
- Develop and implement IT policies, procedures, and standards
- Stay updated on emerging technologies and recommend adoption
- Serve as escalation point for complex technical issues
- Prepare and present reports on team performance and project status to senior management
Requirements
- Minimum 8 years working experience, 5 years relevant experience
- Bachelor's Degree
- ERP knowledge preferably SAP functional skills
- Proficiency in IT systems and technologies including networking, software applications, and infrastructure
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Problem solving and decision making abilities
Full Job Posting
Job Summary
- The IT Team Leader is responsible to oversee and coordinate the activities of a team of IT professionals to ensure the effective delivery of IT services and support.
- They assign tasks, set priorities, manage workload, provide technical guidance, mentorship, and coaching.
- Collaborate with other departments to understand IT needs and ensure alignment with IT strategies.
Job Responsibilities 1
- Provide leadership and direction to the IT team, setting clear goals, objectives, and performance expectations.
- Allocate resources and manage workload distribution among team members to ensure timely completion of tasks and projects.
- Mentor and coach team members, providing guidance on technical issues, best practices, and professional development opportunities.
- Foster a collaborative and positive work environment within the team, promoting teamwork, communication, and knowledge sharing.
- Monitor team performance and productivity, identifying areas for improvement and implementing measures to enhance efficiency and effectiveness.
- Collaborate with other IT leaders and stakeholders to align IT initiatives with business goals and objectives.
- Develop and implement IT policies, procedures, and standards to ensure compliance with regulatory requirements and industry best practices.
- Stay updated on emerging technologies and trends in the IT field, assessing their potential impact on the organization and recommending adoption where appropriate.
- Serve as a point of escalation for complex technical issues and conflicts within the team, facilitating resolution and maintaining morale.
- Prepare and present regular reports on team performance, project status, and key metrics to senior management and stakeholders.
Job Knowledge & Skills
- Proficiency in IT systems and technologies, including networking, software applications, and infrastructure components.
- Strong leadership and team management skills to effectively lead and motivate a team of IT professionals.
- Excellent communication and interpersonal skills to collaborate with team members, stakeholders, and senior management.
- Problem solving and decision making abilities to address technical challenges and make strategic IT decisions.
- Knowledge of IT best practices, industry standards, and emerging trends to drive innovation and efficiency in IT operations.
- ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job Experience
- Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus
Competencies
- Resilience
- Quality
- Leadership
- IT Architecture Standards and Procedures L3
- IT Standards and Procedures L3
- Applications Development Standards and Procedures L3
- Agility
- Object Oriented Standards and Procedures L3
- AI Fluency
- Cyber Security L3
Education
- Bachelor's Degree
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